Ryan Stebbins Email & Phone Number

Ayer, Ma, Us

Boston, Massachusetts, Us

ONBOARDING DOCUMENTATION OVERHAUL:• Develop a suite of resources to assist new hires, coaches, and buddies during the onboarding process including: Onboarding Checklists (New Hire, Coach, Buddy), an Onboarding Deck PDF, and an Onboarding Schedule PDFLEARNING MANAGEMENT SYSTEM (LMS) MAINTENANCE:• Build courses in Articulate 360 and add to the LMS as part of broader learning plans• Schedule courses including inviting participants through the system and uploading materials• Ensure tracking of attendees, issuing of certificates of completion, and sending evaluations• Support user account management on the LMS, including maintaining and updating license and certification information for employees• Generate reports for stakeholders to ensure compliance with professional education requirements and our Incentive Compensation ProgramLEARNING AND DEVELOPMENT LOGISTICS:• Design and implement engaging eLearnings and live / virtual trainings including research on best practices on the subject• Train or deliver course content to audiences of various roles and service lines• Develop and schedule curricula for internal training programs, including new hire onboarding• Coordinate and support course logistics (facilitators, location, materials, setup, A/V support, registrations, etc.)• Assess effectiveness of training and curricula across all roles and lines of service• Complete training registration requests for external conferences and webinarsCONSULTING AND SUPPORTING INTERNAL AND EXTERNAL STAKEHOLDERS:• Act as a partner, consultant, and advisor to management by driving strategies to develop our talent at all levels of the organization• Support various team initiatives, including the review and assessment of new external vendors and platforms• Ensure firm compliance with external oversight organizations, such as NASBA and PCAOB• Draft and maintain L&D policy documentation

Woburn, Massachusetts, Us

• Assisted with scoping client needs, outlined development and delivery timelines, and contributed to the creation and fulfillment of SOWs• Served as a Training Project Manager assisting with resource planning, project execution, deliverable development, and the mentoring of learning professionals• Collaborated with L&D Leadership and Sales to initiate proposals and develop change orders as needed• Designed static and interactive content for clients using online tools such as Genially and Canva• Partnered with 360Learning to onboard clients to the Learning Management System and migrate training content

Austin, Texas, Us

• Organized and led implementation and maintenance of Content Management System (CMS) for sales team of ~35• Initiated development of Digital Sales Room in CMS to enhance sales enablement• Began formalization of new hire onboarding processes including schedules, learning paths, and agenda masters• Explored and sampled various Learning Management Systems (LMS) to house completed eLearning courses• Created branded templates for training agendas, job aids, and electronic tutorials

Woburn, Massachusetts, Us

• Consulted for Eversource leading training teams of up to 10 in rollouts and sustainability support of projects as part of the acquisition of Columbia Gas of Massachusetts into Eversource Gas of Massachusetts (EGMA) including:- The EGMA Work and Asset Management Project: Organized and oversaw delivery of ~100 virtual and live training sessions, as well as creation and review of over 50 reference guides, demo videos, and eLearnings- The EGMA Geographic Information System (GIS) Project: Created and delivered 2 in-person training sessions for GIS Editors, 8 in-depth reference guides, and maintained Microsoft Teams channels for ongoing support- The EGMA Automated Roster Callout System Project: Created and delivered 11 virtual training sessions, 21 reference guides, and a variety of post go live support on the Eversource field dispatch callout system

Woburn, Massachusetts, Us

• Assisted with rollout as well as training development and delivery (in person and virtual) of large-scale change projects for National Grid and Eversource using Maximo, ClickSchedule, ClickMobile, and Salesforce systems• Built and maintained multiple virtual training courses (live and recorded) including course outlines, instructor guides, slide decks, and course data files created with Camtasia and Articulate 360 Storyline

Amherst, Massachusetts, Us

• Prepared and updated all Facilities Operations Processes Manuals (Main, Housing Operations, and Local Area) for departmental program review board• Directly assisted and alleviated Interim Associate Director of Facilities Operations by creating and maintaining inventory counts, budgeting updates, and projected employee pay rate increases• Worked alongside area managers assisting in new employee hiring processes and directed new employee training programs for the Area Office

Amherst, Massachusetts, Us

• Acted as informative and organized liaison between Facilities Operations manager and summer employees• Coordinated and implemented area-wide student room paint inspection program• Handled data-entry of maintenance work orders and compiled student damage billing information

Amherst, Massachusetts, Us

• Processed and completed multiple maintenance requests ranging from deskwork (i.e. filing paperwork), to creating window shades and screens for dormitory living spaces• Ran errands for Facilities Operations employees in campus vehicles and on foot

Amherst, Massachusetts, Us

• Supervised and assisted multiple summer student employees• Assisted Facilities Operations manager in file organization, residential area painting, and residential area maintenance work-order completion

Master Of Science (M.S.), Industrial And Organizational Psychology

Bachelor'S Degree, Psychology