Ryan Steffen Email & Phone Number

Richmond, California, Us

TPM Leader for SunPower Financial’s (SPF’s) development of originations, funding, and servicing software handling loan and lease financing options offered to consumers purchasing solar and/or storage for their homes. Key achievements include:• Drove and coordinated dependency teams for the AWS-based (Lambda, SNS, DynamoDB, and S3), clean-sheet software development of products for originating, funding, and servicing $1.2B in loan and lease bookings in 2023.• Executed a project converting $31M of loans to financiers offering better terms, resulting in a $2.1M EBITDA adjustment for SunPower and lower monthly payments for customers.• Built and maintained a dashboard built on Snowflake and PowerBi to monitor servicing-eligible loans, utilized by both Operations and Tech teams to support daily operations.• Authored role definitions and leveling guidelines, and hired 5 talented TPMs, setting the foundation as the company’s first TPM.• Developed and executed SPF’s annual planning process, turning annual goals into resourced, executable plans.• Using standard tools (JIRA, Confluence, Excel), created scalable processes for program/project reporting, roadmapping, balancing engineering capacity vs. demand, aligning executive goals with executable projects, and establishing an intuitive naming convention for projects, products, and teams.• Developed lean, efficient, and predictive project metrics to accurately reflect project deliveries and facilitate comprehensive retrospectives for continual improvement.• Recommended the termination and replacement of outdated 3rd party software, resulting in $2.5M in annual savings.

Los Angeles, Ca, Us

TPM Sr. Manager supporting the Data Exchange (DEX) software developer and data engineering teams. DEX is a self-service data ‘market’ that connects internal / external data producers to internal data consumers. Key achievements include:• Employing a “fail fast” strategy, contributed to the development of the DEX prototype delivered in 3 months using AWS technologies such as Glue, Athena, Lambda, and S3.• Delivered the DEX MVP with complete functionality, UI, logging, alarms, and an operational dashboard within 6 months.• Implemented Kanban for Software and Scrum for Data Engineering teams to organize, prioritize, and manage their work.• Built structures and processes to tangibly align executive goals set by leadership with engineers’ day-to-day tasks.• Authored the definition and leveling guidelines for the TPM role across the Investment Group - Technology organization.• Developed a manual analysis tool for trouble tickets and collaborated with the data engineering team to create automated reporting based on those requirements which provided continual input to the engineering roadmap.• Acted as DEX’s first ‘beta’ user to use the tool, submitted feedback leading to prioritized, refined features which enhanced the delivery to end users.• Served as the main point of contact for IG Tech application teams to build and maintain their DEX data pipelines supporting their applications.

Seattle, Wa, Us

Sr. TPM for the FreeTime experience on FireTV devices, providing children with video-on-demand, apps, and books, while allowing parents to set usage limits and content access. Key achievements include:Commercial app delivery: Successfully delivered a new FreeTime experience to 3M FireTV devices, scaling to 22M devices within 6 months.• Established cadenced meetings, prioritized backlog, and metrics, resulting in predictable software delivery.• Aligned organizational goals with headcount and program schedules, ensuring better expectations throughout the year.• Oversaw the Android Package (APK) deployment process, including metrics to capture deployment progress and on-device performance.• Led full-day training classes to help teams develop Agile practices tailored to their needs.• Directed both the Software and QA teams in the capacities of TPM and SDM.

Seattle, Wa, Us

Sr. TPM for Lending’s Pay-By-Invoice (PBI) lending program, enabling businesses to use invoicing as a payment method for B2B transactions on Amazon.com. Key achievements include:• Successfully introduced PBI in the US, Germany, United Kingdom, and Japan, delighting over 60K customers and generating $278M in sales.• Developed a methodical process that reduced the time to launch PBI in new marketplaces from 46 dev months to 5 dev months.• Identified an opportunity to automate application assessments, reducing manual assessments by 85%, saving 163 person-days of Operations effort annually.• Established Agile Scrum processes, resulting in predictable software delivery and a 27% increase in Tech Team morale compared to other department teams as measured by the annual employee survey.• Directed the integration efforts with external data providers to enhance the PBI program.

Charlotte, North Carolina, Us

Led an engineering team across the organization, focusing on building, delivering, and maintaining Health and Usage Monitoring System (HUMS) products for both commercial and military aircraft. Key responsibilities included:• Guided the engineering team to achieve project goals.• Oversaw the incremental development and maintenance efforts of HUMS products.• Served as the primary point of contact for MH-47 infield issues.

Cedar Rapids, Iowa, Us

CRIIS Program’s Chief Engineer leading the $225M complex development program from conceptual design through verification managing an annual budget of $30M and an organization of 250 engineers. Successful delivery of the development program resulted in the award of a $170M production follow-on contract. Key achievements include:• Personally cited by the customer as a “key to program success.”• Named an Engineer of the Year semi-finalist within the organization.• Elevated overall program status from “Red” to “Green” and maintained it for over 3 years.• Effectively oversaw the development of 24 unique software products using C++, Java, ADA, and Python languages.• Championed the implementation of productivity tools such as JIRA, Confluence, and wikis.• Improved risk management processes resulting in a 30% reduction in management reserve requests.• Responsible for managing a subcontractor with $20M of content in the program.

Cedar Rapids, Iowa, Us

TPM assigned to capture new business in adjacent markets. Key achievements include:• Identified, pursued, and successfully awarded a Navy-funded trade study valued at $225K within 6 months of starting employment.• Technically led proposals focused on winning naval programs by integrating company technologies with commercially available products.

Bethesda, Md, Us

EPM responsible for program execution aimed at addressing obsolescence and transition to production for the shipboard exterior and interior communication systems. Specific results include:• Successfully completed program on schedule and $1M under budget (SPI and CPI > 1.0)• Delivered complete documentation package defining the product including requirements, architecture diagrams, functional block diagrams, and test procedures • Led the Java-based development of the C&M application used to configure, automate, and monitor radio room equipment using SNMP, serial, HTTP, and UDP interfaces• Championed improving team’s development environment such as using Subversion as the day-to-day source code repository

Bethesda, Md, Us

Systems Engineering Lead responsible for US101 UHF SATCOM program proposal and execution. Responsibilities included:• Created and maintained system architecture and design documentation • Synchronization of emerging technical requirements between the customer and vendors • Conducted complete Environmental (MIL-STD-810), EMI (MIL-STD-461), and Power (MIL-STD-704) testing program to verify physical requirements

Bachelor Of Science (Bs), Aerospace Engineering And Mechanics

Master Of Science (Ms), Technology Management