• Manage a $5 million book of business comprised of multiple sales districts in the state of New York including 5 Sales Managers and 53 Principal Agents • Currently focusing on key agents in my district for writing commercial business resulting in a 73% increase in new premium over previous year• Review and evaluate agency portfolios to identify opportunities and make recommendations on how to improve profit, exceed new business goals, and achieve loss ratio targets• Analyze exposures and premium rating on new business submissions and renewal policies while supporting Nationwide’s long term strategic goal of profitable growth resulting in an UW pricing impact of 4.06% on accounts greater than $7,500• Work closely with agencies to ensure client’s policy’s are properly endorsed and Certificates of Insurance that are issued meet standards set by New York State Department of Insurance• Conducted agent training by presenting information at sales district meetings and agency’s offices during field visits• Lead a team of commercial underwriters in updating and redesigning Northeastern commercial website

• Support commercial underwriting staff to increase profitability and overall growth• Utilize technical knowledge to analyze risks for issuance, renewal, and rejection of approved contracts• Develop relationships with agents to request and share information necessary to support the augmentation of the business. • Establish proper classification of risks and the matching of price and product to the customer• Cooperatively work with multiple departments to gather and provide information necessary to support the overall goals of the commercial department

• Responsible for recruiting and evaluating incoming students• Consistently converted student inquiries at above company standards; adult enrollment leader Spring 2012, Summer 2012, and Winter 2013• Interviewed prospective students in order to describe school programs and services, understand their educational needs and enroll them into one of the school programs• Developed creative marketing solutions to attract potential new students• Assisted in planning, organizing, and conducting open houses, orientations, and other new student events• Analyzed market trends in proprietary database to develop focused marketing campaigns for potential students

• Coordinated benefits for the Pennsylvania School (PASR) and State (PARSE) retirees (i.e. Dental, Vision, LTC, and Life Insurance programs).• Responsible for developing e-commerce portal through United Concordia (www.uccidental.com).• Developed Final Expense Insurance program for both associations.

Provides Technical Training for Business Solutions or Information Technologies• Responsible for managing billing and financial information for key accounts including; New York State, Pennsylvania State, Cablevision, BAE Systems, Microsoft, Cisco, & VMware.• Worked directly with Operations Manager to provide relevant statistical, analytical, and financial reporting for everyday profit analysis as well as for specific projects.• Managed and maintained Gold Partnership with Microsoft.• Provided a weekly variance analysis for the monthly revenue of each New Horizons location I represented.• Utilized reporting provided by QuickBooks and proprietary database to accurately forecast relevant trends to assist in making purchasing decisions with CFO and owner.• Generated and distributed all invoices for New Horizons of Charlotte, Albany, Long Island, and Harrisburg.• Developed and acquired accounts in the Information Technology field.• Piloted social media marketing in Harrisburg New Horizons location.• Included in team of top ranking sales force that lead New Horizon’s Harrisburg to be globally recognized under corporate 5-star program.

• In charge of acquiring new business accounts while maintaining current accounts with a focus in the respiratory industry.• Understand billing principals of Skilled Long Term Care Industry (i.e. Private Pay, Insurance, and Government funded programs).

Estimated bids and negotiated contract bids with large construction, excavation, and state companies.