Ryan Stuckel, Mba Email & Phone Number

Prince George, British Columbia, Canada

• Identify new opportunities for growth.• Establish the company’s goals and objectives.• Design business strategies and plans to meet the company goals.• Maintain relationships with partners/vendors/suppliers.• Make sure that the company has sufficient resources (personnel, material, and equipment.)• Develop a comprehensive company budget and perform periodic budget analyses.• Ensure all company activities adhere to legal guidelines and policies.• Monitor performance of information technology systems to determine cost and productivity levels.• Make recommendations for improving the IT infrastructure.• Help define IT infrastructure strategy, architecture, and processes.• Analyze business requirements across the organization to develop solutions for IT needs.• Troubleshoot hardware and software issues related to internal IT.• Consistently recruiting excellent staff. Maintained a smooth onboarding process.• Training, counselling, and coaching of staff.• Resolve conflicts through positive and professional mediation.• Carry out necessary administrative duties.• Conduct performance and wage reviews.• Develop clear policies and ensure policy awareness.• Create clear and concise reports.• Maintain and report on workplace health and safety compliance.• Handle workplace investigations, disciplinary, and termination procedures.• Maintain employee and workplace privacy.• Administer benefits programs such as life, health, and dental insurance, pension plans, vacation, sick leave, leave of absence, and employee assistance.• Assess overall company performance.• Manage budgets and forecasts.

British Columbia, Canada

• Experience in a unionized environment (IAM/Teamsters), compliance with collective agreements, Canada Labour Code standards and grievance and labour arbitration procedure.• Human Resources Management: deploying 35+ staff, interview process, ensuring total work hour targets, and maintaining daily attendance tracking.• Skilled in Rostima Workforce Planning and Management Software Systems, Secure Identification and Time Tracking (SITT), Integrated Time Tracking and Invoice Reporting (ITTIP) and Timegate Workforce Management Software.• Mentorship and coaching of airport personnel to create and maintain an engaged and motivated workforce. • Ensuring airport personnel compliance with security and airport regulatory procedures as designated under Transport Canada, Canadian Air Transport Security Authority, Standard Operating Procedures, Local operating procedures, and Airport Authority legislation and regulations. • Administrative duties including scheduling; employee assignments, payroll preparation, monitoring productivity and delivery levels, accommodating language requirements and compiling shift reports for airport personnel.• Emergency response, such as facilitating passenger’s safety as well as staff.• Proven conflict resolution process between passengers, staff, team members, and airport authority.• Health & safety chairperson.

Prince George

• Worked as a productive team member to support and promote a positive work environment.• Provided excellent customer service.• Become knowledgeable and conversant with SOP’s and COP’s as well as CATSA Directives.• Liaised with industry officials and regulatory authorities as applicable (e.g. Transport Canada, CATSA, RCMP, Airport Authority etc). • Ensured that all professional certifications, clearances, RAIC’s are current.• Demonstrated problem-solving abilities.• Proven ability to prioritize, multi-task and work under pressure in a dynamic environment. • Ability to take accountability for personal actions and decisions.• Excellent communication, both oral and written, customer service and conflict resolution skills. • Ability to demonstrate a high level of professionalism, tact and diplomacy. • Strong interpersonal and relationship building skills. • Ability to think logically and analyze information.

British Columbia, Canada

• Insured maximum safety to runway operations by observing and instructing individuals on proper airport procedures.• Developed a very keen perception of safety and regulations through on-site training.• Provided security experience to YXS runway construction.• Foot Patrolling.• Static Guarding.• Monitor surveillance cameras.• Administrative duties.• Provided superior customer service, security and protection to clients their assets.

British Columbia, Canada

• Website administration of dealership. Updated vehicle specifications and availability regularly.• Managed internet sales leads, responding to purchase inquiries regarding product specifications and product performance; Disclosure of terms of sale between customer and dealership management; Customer care respecting vehicle operating features, warranties, and sales documentation.• Coordination with corporate office to create Internet promotions and advertisements.• Exceeded monthly sales goals and objectives, which in turn contributed to the dealerships overall sales and profitability.

Prince George, British Columbia, Canada

• Build a rapport with potential customers to improve the possibility of a sale in the future.• Maintain a customer database and communicate with them.• Assist customers with completing the relevant paperwork required for a successful sale to be processed.• Maintain reporting structures and recorded sales and inventory.• Collaborate with team members to reach sales targets.• Assist with the set up of showroom and promotional displays.

Master Of Business Administration (Mba), Business Administration And Management, General

Activities and Societies: Business Administration

Criminology Diploma, Criminology/Psychology

High School Diploma, High School/Secondary Diplomas And Certificates