Manage and Maintain Help desk and Print ServersHelp manage Active Directory and Exchange accountsTroubleshoot Hardware and Software issues with PCsOther IT duties as assigned.

Update, upgrade and configure PC’s, Macs, tablets, and several other electronicsRun new cabling for labs, install patch panels, and jacks. Basic network and system administration work. Created unattended Windows 7 installations, to make installations more efficient. Install new labs, individual machines, projectors, smart boards, and other electronics as needed.

Run teller transactions daily. Open, close, change accounts. Customer Solution calls, when the call center was overwhelmed.

Opening/closing the store Daily Paperwork Sales OrderingSocial Media and constant contact marketing

Train new employees Ensure all employees completed ongoing training on computer Interview potential employees Coach employees and management team Daily operations

Manage construction crews remotely via phone and emailInput orders from clientsQuality control work via photos sent in by my vendorsManage multiple crews in multiple stateUse Access database for all orders and management

• Manage 2 to 5 employees• Sales• Ensure all sales meet company guidelines for profit• Strive to achieve weekly store-wide sales goals• Create displays to market specific products• Build manufacturer displays as they come in.• Email Campaigns • Create banners specifically for the email with Photoshop• Ensure all sale items link back to our website• Determine which products need to be advertised most• Make sure customers that have opted out of receiving emails have been removed from our email list, as well as being marked as “No Mail” in our customer Database.• Social Media Marketing• Manage Facebook page• Advertise new specials and sales• Ensure all posts with specific sales had links• Alert customers to coming sales or specials• Find manufacturers and other similar pages to “like"• Transfer, order, and receive product as needed. • Check inventory for the retail location and the warehouse and ensure that all products are in the correct location• Count the drawer and close the credit card machines daily • Open and close the store, which includes having a key and alarm code • Instrument repair

• Marketing• Email Campaigns • Create banners specifically for the email with Photoshop• Ensure all sale items link back to our website• Determine which products need to be advertised most• Make sure customers that have opted out of receiving emails have been removed from our email list, as well as being marked as “No Mail” in our customer Database.• Establish and maintain B2B relationships • Social Media Marketing• Manage Facebook page• Advertise new specials and sales• Ensure all posts with specific sales had links• Alert customers to coming sales or specials• Find manufacturers and other similar pages to “like”• Create and implement sales and other Marketing Strategies• Search Engine Optimization• Utilize key words to boost search engine rankings• Write unique copy for individual products • Upload data feeds to Goolge • Create META descriptions and keywords to help the products be more searchable• Ensure there are Alternate Image tags in order to make images searchable. • Maintain relationships with customer via phone calls, emails, and other methods, at the customer requests• Answer inbound phone calls as needed to assist customers with questions and sales• Put in personal data from customers• Credit card numbers• Address• Phone number• Email address• Check our stock, as well as stock with our manufacturers for products the customer has order.• Alert customer via email if the item(s) is not in stock• Charge customers card and process the order if the item(s) is in stock. • Ensure any promotions with our manufactures are properly advertised• Ensure all new products are listed in a timely manner