Ryan Sunde Email & Phone Number

Franklin, Tennessee, United States

Madison Heights, Michigan

• Mentor Design team members to ensure we are providing end users with consistent, simple and powerful experiences.
• Lead Design team members and creative projects from concept to completion across numerous initiatives
• Coordinate with stakeholders to ensure their vision is respected while adhering to quality standards.
• Foster an Agile Development workspace while continually cultivating best practices with team members.
• Forged an efficient Development team by removing roadblocks, providing clarity on all projects allowing them the best opportunity for success.
• Focus on team alignment by holding brainstorming workshops, backlog planning, retrospectives, coordinating user testing, continually evaluating, discussing and adjusting process

Madison Heights, Michigan

• Act as a liaison between technology vendors and franchisees
• Globally managed all Point of Sale stations across the Companies ecosystem.
• Managed the online ordering website and mobile application to provide a consistent experience at all locations for our customers.
• Executed successful product and promotional launches with cross-department cooperation.
• Provide technical support and guidance to all franchisees.
• Ensured the integrity of standardization across all locations.

Madison Heights, Michigan

• Ensured all tickets were properly prioritized, informative, kept up to date and escalated if necessary to senior members.
• Handled all advanced system and network repairs, completed equipment set up, hardware and software maintenance.
• Charged with working to resolve support issues in a prompt and professional manner.