Ryan Szydlowski Email & Phone Number

Palm Desert, Ca, Us

Palm Desert, California, United States

Assistant General Manager & Director of Golf | Desert Willow Golf Resort | Expert in Hospitality, Team Leadership, and Golf OperationsIn this dual leadership role, I assist with daily operational management across the entire facility, including financial planning, capital projects, and enhancing guest experience. I oversee all golf operations, from the Golf Shop to Outside Services, ensuring top-tier service and efficiency. Additionally, I support recruitment, training, and development for all staff, fostering a positive workplace culture aligned with Desert Willow's commitment to excellence. Working closely with the General Manager, I lead strategic planning efforts, including budgeting and safety initiatives, while also playing a key role in facility management, customer service, and member engagement.

Palm Desert, Ca

Promoted to Director of Golf in 2018. Report to General Manager and supervise 30 + staff members. Spearhead golf operations with 100K+ rounds annually (including 20K Outing rounds), Award Winning Golf Shop, Practice Facility, and Golf Academy. Hiring, training, and coaching for all Golf Ops roles (guest services, tournament operations, merchandising, membership management, academy operations and marketing). PGA Golf Instructor at The Palm Desert Golf Academy! Key Achievements Awarded the KemperSports Golf Professional of the Year award in 2016  Facility awarded KemperSports Property of the Year in 2018 (130+ 18 hole equivalent properties) Facility awarded KemperSports Merchandiser of the Year in 2022 Improved customer experience ratings (NPS) from 68.00 to 89.5 since 2014  Grew sales of loyalty programs over 100% Grew merchandise revenues and profit by 55% since 2017

Palm Desert, California

Promoted to Head Golf Professional in December 2011. Oversee department of 30+ Full time and seasonal staff. Key achievements 2016 Golf Professional of the Year, Southern California PGA – Desert Chapter  2018 Resort Merchandiser of the Year, Southern California PGA – Desert Chapter Implemented resort wide internship program, hiring and training students and coordinating their learning experience (over 65 students since 2010)

Palm Desert, Ca

Woodway Country Club, Darien Connecticut

Located in Darien, Connecticut, Woodway has grown to become one of the premier country clubs in the United States. Woodway Country Club property features its state-ranked 18-hole golf course, main clubhouse with banquet facilities, tennis and paddle courts and pool and tennis complex.

Alpena, Mi

My golf career began here, so Alpena Golf Club will always hold a special place in my heart. After learning to play the game on these grounds, I was offered the opportunity to work in Guest Services and eventually inside the Golf Shop. I returned to fulfill my first PGA PGM Internship Requirement as the Assistant Golf Professional.