* Change Management - Partnered with and coached leaders of newly created business unit through changes needed as part of strategy, resulting in higher employee engagement and morale with low attrition realized, comparably* Trusted Partner & Coach - Consult staff and leadership alike on job analysis and career development, coaching for performance, compliance, employee relations, talent management and acquisition, and E/X* Content Creator - Created content with an E/X mindset that engaged employees, focusing on the WIIFM (What's In It For Me) and with a fresh and human tone to various mediums, from email communications to intranet pages to scripted and voiced over benefits videos

The first Director of People & Culture for a rapidly growing startup, I built out an HR, payroll, benefits, and employee experience strategy with a modern and fresh approach. As an “HR Department of One," my successes include:* Rapid Recruitment – In line with growth and employee experience strategy, established a recruitment plan and procedures to successfully recruit and onboard over 50 new employees in 2 years, overseeing an organizational growth of 400+%* Employer Branding – Created employer brand strategy to highlight company as an “Employer of Choice” through social media engagement and our first Glassdoor profile, with 7,000+ page views, high engagement and ratings* Trusted Advisor & Coach – Successfully consulted staff and management alike on job analysis and career development, coaching for performance, benefits, legal compliance, employee relations, talent management and acquisition, and the total employee experience* HRIS Implementation – Implemented company’s first HRIS that streamlined HR, TA, Payroll, and Benefits Administration processes, increasing efficiencies, eliminating paper, and providing excellent candidate and employee experiences* Benefits Administration – Analyzed benefits program to balance the company’s needs with employees’ needs and wants to continually provide an attractive and competitive package. Additionally, administered all benefits programs and plans (health, dental, disability, retirement, etc.), rolled out company’s first retirement program, and streamlined open enrollment using new HRIS* Website Design – Created company's first Careers page, a top-visited page that showcased life and the employee experience at TechCanary

As an "HR Dept of One," I managed the full scope of HR & payroll: talent acquisition, job classification & compensation, performance development, employee relations, policy development/administration, compliance, payroll & benefits administration. My successes include:* Business Partner: Transformed HR Dept from a transactional, admin function to a strategic business partner, earning a seat at the table of senior leadership, w/ lifelong employees commending HR on our expertise & counsel, renewing a trust in the dept* Employee Experience/Life Cycle: Reimagined employee life cycle: streamlined & centralized recruitment process, realizing efficiencies & enhancing the candidate experience; overhauled onboarding to a uniform, streamlined process, resulting in a more engaged workforce reducing miscommunication & increasing operational efficiencies; & increased transparency by engaging employees & leadership w/ thoughtful, concise & understandable WIIFM communications* High-Volume Recruitment: Managed recruitment, hiring & onboarding of 800+ new staff annually* Coach/Counselor: Successfully coached & trained leadership & counseled staff in recruitment, interviewing, staff development, policies/procedures, laws, performance management, discipline & termination* Policies/Procedures: Revised existing & developed new policies, procedures & guides for recruitment & selection, interviewing, background checks, harassment, EEO & employee recognition* HR/Payroll Compliance: Thoroughly audited HR/Payroll Department to correct discrepancies & implement appropriate procedures to maintain compliance & decrease exposure* Operational Efficiencies: Overhauled, automated, & streamlined HR & payroll functions, forms & processes, significantly decreasing errors & realizing efficiencies of 50+% in many areas* Employee Intranet: Designed & created new Careers web page & first employee web-based intranet for access to various HR/payroll resources, communications, & forms

State agency-level HR administration of recruitment; staffing; job classification and compensation; employee counseling; supervisor coaching; and advising on HR policies, practices and statutes

Regional-level HR administration of recruitment, staffing, job classification and compensation, employee and labor relations, performance management, employee counseling, and supervisor coaching on the investigation and discipline process

Using my experience in running an on-site payroll and benefits office, I helped the new Veterans Home create an on-site payroll and benefits office to service its nearly 200 staff.