Ryan Gleeson Email & Phone Number

San Francisco, CA, US

San Francisco, California, United States

San Francisco Bay Area

• Program Management & Event Planning:
• End to end management for various programs & events of all shapes and styles.
• Experience with Client management, Stakeholder management, Vendor Management and contract hiring.
• Thorough experience with internal and external events. (From small scale team events to 8K+ attendee live in person events)
• Successfully planned and facilitated multiple org-wide All Hands and collaboration focused events across multiple time zones and global territories. Through the COVID pandemic developed new ways to engage attendees.
• Experience working with all levels, including executive and C-level teams.

San Francisco Bay Area

• Program Management
• Worked directly with Employee Resource Groups to plan and host company events, create an inclusive workspace for members of the company. Special attention was paid to budget management and selecting interesting and.
• Built out and developed team and potential new candidate events and programs.
• Participated in programs to test new products and programs before launch. This included reporting bugs, submitting feedback and providing suggestions on improvements.Recruiting
• Took a proactive approach with hiring teams to understand ways to improve their interview process. Thisincluded ongoing evaluation of interview feedback and spotting areas for improvement.
• Actively sourced new members onto the Growth Marketing team.

Sunnyvale, CA

• Program Management & People Operations:
• Worked with hiring managers and collective recruiting team to improve candidate hiring process for Technical Writing, including creation and facilitation of Writing Sample Review Committee and training new Sourcers and.
• Involved with Google Employee Resource Groups; handled event planning, swag design and ordering and partnering with other LGBT groups in tech companies for outreach and networking.
• Scheduled and coordinated team and candidate hiring events such as spotlight days, batch days, new hire orientation.
• Sourced and coached potential candidates for Developer Relations, Product Management and Technical Writer roles.
• Hired 38% of all Google Technical Writers in 2017.

San Francisco, CA

• Company is no longer in operation**
• Set up company offices in new locations around the United States then hired and trained new employees to run the location autonomously.
• Conducted phone interviews for potential candidates and coordinated onboarding materials and new employee training information. Evaluated and scheduled interviews for candidates for open positions in 5 different regions.
• Provided assistance for the senior Human Resources team.
• Evaluated candidates for open positions within company.
• Scheduled interviews for potential candidates.

San Francisco, CA

• Oversaw Operations for 3 separate concierge programs across San Fransisco, CA
• Handled weekly operations check in with the company owner and schedule creation for a 9 person team.
• Coordinated special employee events.
• Created and distributed a weekly email/newsletter to all employees explaining local upcoming events, special deals in town for tourists, outstanding situations, and spotlight Bay Area tours.
• Coordinated large group tours.
• Trained new employees.

Monterey, CA & San Francisco, CA

• Oversaw operations of remote company location (Monterey, CA).
• Interviewed, hired and trained new employees.
• Oversaw a team of 6 CSRs.
• Acted as company liaison to local hotel concierge's for monthly payouts, referral bonuses and general feedback.
• Created and updated weekly schedule for employees.
• Resolved any issues with customer experience.

Richmond, KY

• Data entry for prospective students
• Campus tour guide
• Hosted "Spotlight" days for area high school students whom showed interest in attending EKU
• Worked closely with First Year Programs department on coordinating new student supplies and mailings

• Worked as an Orientation Leader, Colonel Camp Counselor, and New Students Days Guide.
• All positions required extensive knowledge of EKU's campus, policies, important dates, best items to pack when moving away for college, and several other areas of expertise.
• Learned a great deal of patience when dealing with worried parents and nervous students who were making the transition to a new atmosphere.
• Acted as a role model, counselor, and friend to students who were unsure of where to fit in with a new college surrounding and new students everywhere.