Very excited to be working with the Green Team! 🌱 Here is my growing list of responsibilities:• Leadership: heading a team of the world's greatest Lawn Technicians; handling recruitment, onboarding, training and mentoring; hosting meetings (morning SCRUM huddles and weekly L10s); GREEN TEAM ROCKS!😎• Dispatch: routing all company trucks across Ottawa to fulfil our production (ERP/CRM: Service Assistant 5); sensitivity and responsiveness to 'muda' (7 supply chain waste… Show more Very excited to be working with the Green Team! 🌱 Here is my growing list of responsibilities:• Leadership: heading a team of the world's greatest Lawn Technicians; handling recruitment, onboarding, training and mentoring; hosting meetings (morning SCRUM huddles and weekly L10s); GREEN TEAM ROCKS!😎• Dispatch: routing all company trucks across Ottawa to fulfil our production (ERP/CRM: Service Assistant 5); sensitivity and responsiveness to 'muda' (7 supply chain waste types)• Accounts: measuring properties and writing/distributing quotations• Purchasing: negotiating and arranging purchase orders for fertilizers, machinery and other production needs; sourcing, RFP/RFQ writing and negotiation skills• Strategic value creation: creating value through Entrepreneurial Operating Systems (EOS), Kaizen and Lean approaches; I'm in the process of writing many of the SOPs to be used as the standardized guide to our day-to-day operations (writing these with loyalty to 5S methodology); watch this space - we're going to be the leanest, meanest, greenest service supply chain ever!• Ongoing improvement: learning something new every single day; commitment to PDCA workplace cycles and maintaining healthy communication channels; staying aligned with short, medium and long-term goals Show less

I administered soft skills training to federal Government of Canada employees (operations, negotiation and appraisal delivery). Training was carried out using a variety of virtual platforms (Teams, Zoom, Google Meet, Moodle).

I nurtured strong relationships with our service supply chain stakeholders (ministry objectives, admin, parents, teachers and students) while delivering on sector-wide education strategy for the Emirate of Dubai, a project that deeply involved expanding professional connections and education pathways. Delivered Results:• Recorded, processed, and analyzed data through Learning Management Systems ERP, Microsoft Office 365 (i.e. routine Excel X-Lookups and pivot tables), and the… Show more I nurtured strong relationships with our service supply chain stakeholders (ministry objectives, admin, parents, teachers and students) while delivering on sector-wide education strategy for the Emirate of Dubai, a project that deeply involved expanding professional connections and education pathways. Delivered Results:• Recorded, processed, and analyzed data through Learning Management Systems ERP, Microsoft Office 365 (i.e. routine Excel X-Lookups and pivot tables), and the legacy reports of our education supply chain. • Maximized team development through lesson observations, quarterly appraisals, and Bloom taxonomy application while organizing meetings, training and feedback sessions.• Spearheaded a team of 16 members to accomplish defined targets in compliance with greater tech-based instruction using Microsoft Teams.• Successfully reworked all operations to 100% distance learning to meet a four-week implementation deadline (COVID).• Skillfully connected learners, teachers, and materials to formulate individual learning plans that benchmarked performance and supported improvement between Terms 1 and 3 for over 90% of students.• Received an award twice for offering outstanding services in an education management role. Show less

In this role, I managed projects for a team of 9 teachers and acted to facilitate operations and ensure inventory control and timely/location-specific arrival of materials and students.Delivered Results:• Recruited new teachers and hosted the training that prepared them for specialized language lessons (i.e. lessons for traffic police, coast guard, and immigration officers). Provided performance appraisal follow-up and benchmarking. • Oversaw the installation of a… Show more In this role, I managed projects for a team of 9 teachers and acted to facilitate operations and ensure inventory control and timely/location-specific arrival of materials and students.Delivered Results:• Recruited new teachers and hosted the training that prepared them for specialized language lessons (i.e. lessons for traffic police, coast guard, and immigration officers). Provided performance appraisal follow-up and benchmarking. • Oversaw the installation of a department-wide ERP that improved our operations and acted as a repository of our important internal documents. These efforts greatly accelerated and streamlined the service portion of our supply chain.• Sustained academic quality and meaningful interdepartmental relationships that were key to realizing our objectives.• Used tools such as Excel to monitor huge datasets with entries of 1000+ rows. Visualized data and communicated it in ways that made huge interdepartmental scheduling changes at the last minute possible for our team. Show less

In this role, I worked as part of a team to establish a test-prep academy from the ground up. While examining data and devising strategies for all academic, marketing, and logistical operations, I increased procedural success and built the foundations of a self-sustaining business.Delivered Results:• Oversaw three departments (teaching, content development, and operations) and streamlined all functions.• Administered accounts valued at $50K USD / year while meeting and… Show more In this role, I worked as part of a team to establish a test-prep academy from the ground up. While examining data and devising strategies for all academic, marketing, and logistical operations, I increased procedural success and built the foundations of a self-sustaining business.Delivered Results:• Oversaw three departments (teaching, content development, and operations) and streamlined all functions.• Administered accounts valued at $50K USD / year while meeting and surpassing goals. • Onboarded customers through print and digital advertising and lesson demoing and set the foundation for long-term business relationships. Show less

I developed relationships with distributors and retailers in Singapore and managed their sourcing of items from Mainland China.Delivered Results:• Visited factories in the provinces of Zhejiang and Jiangsu and assessed product quality, quantity and the timeliness of delivery.• Analysed and contributed to legacy data using SAP Business Suite and Microsoft Excel• Had to think critically and creatively to create supply chain value, meet sales targets, and achieve… Show more I developed relationships with distributors and retailers in Singapore and managed their sourcing of items from Mainland China.Delivered Results:• Visited factories in the provinces of Zhejiang and Jiangsu and assessed product quality, quantity and the timeliness of delivery.• Analysed and contributed to legacy data using SAP Business Suite and Microsoft Excel• Had to think critically and creatively to create supply chain value, meet sales targets, and achieve competitive advantage.• Provided Incoterm quotations and established contractual relationships with buyers that grew into legacy accounts for the company.• Ensured items arrived to the Port of Shanghai in good condition and were loaded into shipping containers in a timely fashion. I also did follow-up with the client to ensure the items exited the port successfully on their side. Show less

In this role, I wrote and delivered corporate ESP courses on-site to several high profile clients, including sales and research teams at GlaxoSmithKline (GSK), Meadwest, Microsoft, JC Penney and NEC.

• Supported the development of an academic bridge programme• Taught business plan writing, business appraisal writing, and IELTS essay writing• Assessed students in support of their admission to the university