Ryan Tigner Email & Phone Number

Portland, Oregon Area

We market & manage fully furnished, short term rental properties in the Northwest Oregon area, using our itrip.net website that integrates directly with 85+ channels (VRBO, HomeAway, Airbnb, FLIPKEY, Booking.com, etc.). We manage the whole process from start to finish including: Marketing, Guest Communication, Cleaning, Maintenance, Taxes, & Accounting.

Portland, Oregon, United States

Serving as Treasurer for the Board and as the Chairman of the Membership Committee.

Portland, Oregon Area

Host2Host is a 501(c)6 trade association for short-term rental hosts in Oregon.

Southern California Corporate Office

Largest jewelry and watch repair company in the United States, servicing 4,000+ retail stores nationwide and performing 400,000+ repairs annually.Reporting directly to President/Owner of the company, managing 14 direct reports of Directors and Managers, overseeing repair facilities on the East and West Coast, employing over 160+ team members.Oversee all aspects of company including: General Facility Operations, Shipping & Receiving, Jewelry & Watch Production, IT, Marketing, Human Resources, Customer Service, Sourcing, and Client Relationship Management.Assisted in company expansion from a regional West Coast repair operation to a national provider, expanding our client service offerings into the data administration of service plans and generating other avenues of revenue.Effectively managing growth of company more than doubling in size during tenure. Constantly driving for increased efficiency through LEAN methodology and continuous process improvement.

Portland Corporate Office

Reported to Senior Vice President and assisted in the operations of 350+ stores.Ownership of $15+ Million dollar repair department - Made improvements receiving national attention which resulted in a better customer experience and increased repair profitability by over 25%Obtained Kroger LEAN Manufacturing Green Belt Certification - Demonstrating continuous process improvement with successful completion of multi-million dollar savings project.Conducted trend analysis comparing store sales and payroll to identify best practices and opportunities. Designed suggested formats for in store staffing based on sales potential. Resulted in increased sales per dollar spent on payroll nationwide.Managed implementation of new extended service plan offers for company. Project involved contract negotiations, in house administration of plan, individual state approvals of terms and conditions, incentive programs, print collateral, training, and relationship management with third party insurance company and repair provider. Critical on time roll-out deadline achieved leading to increased margin and overall company profitability.Implementation of online tracking system to monitor completion of in store training, eliminating nontransparent paper files. System provided ability to tie a direct correlation between completed associate training and store sales.Sat on company's Cultural Council Executive Team. Exploring and implementing ideas to improve the company's culture through inclusion and diversity.