• Mentor junior QA members, including yearly performance reviews, professional development and productivity• Lead test activities at multiple oversees test facilities for 3rd party device compatibility • Daily communication with senior management on project status, budget and potential long-term issues• Lead daily functional test activities for group of 6 QA engineers on multiple different and unique projects• Manage daily resource loading and project timelines for group of 6 Engineers• Manage monthly and yearly op-ex/cap-ex budget for travel, test device inventory, training and personnel• Installation and testing (white box, black box and ad hoc) of new firmware/hardware/software for consumer audio products • Administrate and maintain defect tracking process and central data repository, Seapine Test Track Pro• Identified, created, posted and trained process work instructions incorporating tribal knowledge and best practices• Developed and maintained beta test process, database and “civilian” candidates• Manage user experience activities in beta testing and out-of-box experience reviews with non-PQA business partners• Onboard 5 test facilities to accommodate region-specific compatibility testing with Bluetooth audio products; including Europe, Japan, Taiwan, and two in the US.• Generate test plans and results reporting to PQA Project Leads and senior management • Redefined test plans and results-reporting for QA department to conform to industry best practices• Responsible for total quality of product – electrical, PCB, mechanical, firmware, software• Ensure design manufacturability during design review• Assist with manufacturing line testing and test fixture creation

IT Compliance Officer (FDA / ISO 13485 / HIPAA)Sr. QA EngineerChange ManagerProblem ManagerRelease Manager• Managed and participated in year-long validation test project for FDA conformance• Managed all changes and problems in existing production environment including root-cause analysis• Member of corporate compliance committee• Participated in multi-departmental quality and compliance initiatives• Participated in and successfully obtained ISO-13485 and ACHC certification• Created requirement traceability matrices based on software requirement documents (SRD’s) and marketing requirement documents (MRD’s)• Reported daily testing status to project managers• Responsible for quality and accuracy of multiple databases and applications simultaneously• Created and maintained regression test suites for hardware and software• Implemented and administered Seapine Test Track Pro, TCM and QA Wizard for software and hardware testing and validation• Wrote and executed test plans and test scripts to validate hardware and software in federally regulated environment• Created test plans and test cases to ensure proper testing of multiple hardware and software initiatives• Implemented and ran user acceptance testing (UAT) for multiple enterprise applications to remote national sales organization

QA Engineer on a conversion project