Ryan Schaaf Email & Phone Number

Lakewood, Ca, Us

Santa Ana, Ca, Us

Santa Ana, Ca, Us

Irvine, California, Us

Served as primary point of contact for all matters related to employee benefits for large-scale benefits programs. Successfully conducted pricing negotiations for renewal of benefits products and performed and presented analysis of marketplace options to executive level. Acted as employee liaison to troubleshoot issues regarding claims, eligibility, and payroll deductions. Performed on-site enrollment meetings for employees at all levels and locations. Recommended, selected, and implemented various outsource vendor services including HRIS, wellness programs, and compliance support for ACA, HIPAA, and COBRA.* Collaborated with multiple internal teams to create standardized procedure documents and designed structure for internal knowledge base for company-wide adoption to create continuity throughout the company.* Designed and executed numerous training campaigns for division staff ensuring team members are trained in industry best practices with the ability to provide exceptional service.* Established and maintained high level of relationship management with vendors and carriers.* Fostered an environment conducive to continuous improvement and root cause problem-solving activities.

Irvine, California, Us

Served as primary point of contact for all matters related to employee benefits for small-scale and large-scale benefits programs. Successfully conducted pricing negotiations for renewal of benefits products and performed and presented analysis of marketplace options to executive level. Acted as employee liaison to troubleshoot issues regarding claims, eligibility, and payroll deductions. Performed on-site enrollment meetings for employees at all levels and locations. Recommended, selected, and implemented various outsource vendor services including HRIS, wellness programs, and compliance support for ACA, HIPAA, and COBRA.* Managed proprietary employee benefits trust for manufacturing companies, including negotiation of renewal rates.* Applied skills and experience to create various presentation templates using Microsoft Excel and Publisher, which resulted in increased efficiency of output for Employee Benefits division.* Utilized extensive knowledge of storage and retention of key documents and records to implement superior protocols, resulting in improved capacity for teamwork and transferability of tasks and projects across the division.* Analyzed assigned territory and agency plans as to premium volume, growth, loss ratios, and profitability and formulated a marketing strategy to meet established objectives.* Reviewed all renewal submissions for completeness and acceptability, electronically updated systems and forwarded to Underwriting or Marketing Representatives within the required timeframes.

Charlotte, Nc, Us

Served as primary point of contact for all matters related to employee benefits for large-scale benefits programs. Successfully conducted pricing negotiations for renewal of benefits products and performed and presented analysis of marketplace options to executive level. Acted as employee liaison to troubleshoot issues regarding claims, eligibility, and payroll deductions. Recommended and implemented various outsource vendor services including HRIS, wellness programs, and compliance support for ACA, HIPAA, and COBRA.* Utilized Microsoft Excel and Publisher to streamline various client presentation templates, resulting in greater efficiency for internal staff and enhanced presentation quality.* Created new protocols for storage and retention of key documents and records which resulted in improved capacity for teamwork and transferability of tasks and projects across the team.* Provided stewardship reporting to communicate on issues and trends impacting benefits programs.* Managed, coordinated, and negotiated renewal pricing process including aligning pricing strategies to cover costs and managed the internal fee notification process.

San Francisco, California, Us

Served as primary point of contact for all matters related to employee benefits for small-scale and large-scale benefits programs. Successfully conducted pricing negotiations for renewal of benefits products and performed and presented analysis of marketplace options to executive level. Acted as employee liaison to troubleshoot issues regarding claims, eligibility, and payroll deductions. Performed on-site enrollment meetings for employees at all levels and locations. Recommended, selected, and implemented various outsource vendor services including HRIS, wellness programs, and compliance support for ACA, HIPAA, and COBRA.* Developed a comprehensive SOP handbook outlining best practices and procedures for employee benefits team, which included various templates to be easily accessible for presentations alongside a timeline of tasks and projects to ensure proactive management of benefits and related compliance matters.* Identified opportunities for enhanced revenue development and account penetration by monitoring market trends and client portfolios for product/service prospects and competitor activity.* Maintained education and communication of underwriting, coverage offered, endorsements, exclusions on the programs.