Ryan Williams Email & Phone Number

Columbus, OH, US

Mumbai, MH, IN

By concentrating on experience strategy, human-centric design, behavioral science, data-driven insights, and cutting-edge technology, we’re developing impactful solutions that drive growth and measurable outcomes.

Columbus, Ohio, US

Founded a privately-held company to lead consulting on experience strategy and design. Enhanced strategy for startups, small businesses, and personal brands, as well as larger companies. Key Clients Included: NetJets, Big Lots, Pelotonia, State of Ohio, Cardale JonesMBE (Minority Business Enterprise) and EDGE (Encouraging Diversity Growth & Equity) Certified

San Francisco, California, US

• frog is a leading global creative consultancy, part of Capgemini Invent. Partnering with passionate leaders and visionary entrepreneurs, we apply creativity, strategy, design and data to re-invent businesses, drive.
• Delivered results for $2M+ of client work across range of industries, including insurance, transportation, food, and retail. Drove new business development opportunities.
• Grew global food service retail chain operator account through product management process improvement initiative, internal ‘Shake It Up’ Shark Tank competition, and proactive mobile strategy engagement.
• Improved transportation services company's customer experience with business cases/service blueprinting.
• Oversaw team for biopharmaceutical company's phase 1 Digital Asset Management implementation.
• Shaped NorthStar Experience approach for contact center CX transformation for large insurance company.

Paris, FR

Capgemini Invent is the digital innovation, consulting and transformation brand of the Capgemini Group, a global business line that combines market leading expertise in strategy, technology, data science and creative design, to help CxOs envision and build what's next for their businesses.

Columbus, OH, US

• NetJets is the world's largest private jet company, offering fractional aircraft ownership, private jet leases, and private jet card programs. NetJets is a subsidiary of Berkshire Hathaway.Owned.
• Saved $3M+ and cut 3K+ annual hours by consulting Crewmember and Maintenance labs and implementing 150+ features based on feedback.
• Managed innovative, transformative mobile-first experience design for mobile iOS and Android apps, and multi-channel initiatives across web, IoT aircraft cabin management system integrations, and PoCs.
• Increased digital user engagement significantly by directing Prospect and Owner experience initiatives.
• Directed reimagined Innovation Lab space plans. Created environment for experimentation and innovation.
• Drove user and business value by leading sessions with leaders to fuel 10-year vision and product roadmaps.

Columbus, OH, US

Armonk, NY, US

• IBM iX® works at the intersection of strategy, design and technology to digitally reinvent your business. We take a human-centered, outcomes-led approach to defining your digital strategy and delivering exceptional.
• Achieved estimated $250M in Direct To Consumer (DTC) sales in 1 year with redesigns of Mattel OneStore, Barbie, Fisher-Price, and Hot Wheels.
• Created immersive commerce experience for Sports Bra line and Total Store concepts. Estimated $250M gross in 2 years for $1B brand trajectory for Victoria’s Secret.
• Drove sales by providing leadership for $100M in new business. Managed 30+ key clients in one year, including Sherwin-Williams, Procter & Gamble, Mattel, and Caterpillar.
• Created first corporate Chatbot for DSW, winning 66% engagement. Achieved 24%+ increase in sales by activating digital strategy and responsive design. Won recognition as #1 omnichannel retailer.
• Launched S-W Pro mobile app with 100K+ monthly users and $450K in revenue, contributing to $11B growth. Managed B2B and B2C ordering execution across 4K stores for Sherwin-Williams.

Columbus, OH, US

Founded in 1981 with Apple as its first client, Resource/Ammirati was known for digital experience innovation and a rich tradition of thought leadership, including The OPEN Brand, which provided marketers a playbook for navigating the “always on,” technology-inspired and consumer-driven OPEN era.

Columbus, OH, US

Columbus, OH, US

Columbus, OH, US

Columbus, OH, US

Minneapolis, MN, US

• Target is a general merchandise retailer with stores in all 50 U.S. states and the District of Columbia. ​Selected for best-in-class fast-track rotation program with $109.1B retail corporation. Analyzed business needs.
• Designed self-service Client Support Center tools and in-store job application kiosk software solutions for guests.
• Led recommendations to achieve $800K in savings to senior management.

Columbus, Ohio, US

Battelle is an independent not-for-profit organization that advances science and technology to have the greatest impact on our society and economy.

Columbus, OH, US

L Brands is an international company that sells lingerie, personal care and beauty products, apparel and accessories.