Ryan Ty Email & Phone Number

Philippines

Responsible for business development activities in the Philippines.Strategic Consulting, including business plan & sales strategy development.Partner and Client Enablement.Enabling organizations to start resolving issues the moment of subscription, without any maintenance overhead.Responsible for setting up a sales and support organization in the Philippines (2016)

Philippines

The Cloud Security Alliance (CSA), is a not-for-profit organization with a mission topromote the use of best practices for providing security assurance within CloudComputing, and to provide education on the uses of Cloud Computing to help secure allother forms of computing. The CSA Philippine Summit aims to promote secure cloudadoption and advocate best practices in cloud computing to the Philippine ITcommunity.http://www.csaphilippines.org/

Achievements and Work Scope:- PCI-DSS Audit review- Assistance with remediation efforts- Network and Application Security Design- SIEM and Log Correlation and reporting- Vulnerability Assessment and Penetration Testing- Reviewed Microsoft AX/CRM (IFD) projects for 2014/2015 launch- Implement Infosec Business processes (Firewall/URLaccess/Digital Cert)- Develop and Manage Direct Reports: Security Engineers- High level information security planning (Reporting to CSO)- Vendor Liaison for different Cloud based solutions: Akamai, Yottaa, McafeeSecure, Qualys- Maintaining 100% PCI-DSS Certification with Mcafee, Rapid7, Qualys, American Express- Provide weekly operations summary and monthly reports- Provide Quarterly Reports on Security Posturing (HW, SW, Compliance)Responsible for meeting key security business goals for multiple business units: Ecommerce, IT services (SARCOM), Datacenter services (NSPI), Medical IT services, One of the Largest Government IT procurement systems (PCMGOV) and Education Services, allowing them to focus on core competencies to generate revenue goals.

Singapore

Engage onsite visits for Design, Implementation, Deployment of IT security solutions.Assist Enterprise Platinum customers for issues related to the following Mcafee products: Main:EPO/MAMcAfee Vulnerability Manager (formerly Foundstone)Endpoint Encryption (formerly Safeboot)Network Security Manager/Platform (formerly Intrushield)VirusScan Enterprise with AntispywarePolicy AuditorHost/Network DLPBackup:Solidcore (formerly Solidifier)Vulnerability Manager for Databases (formerly Sentrigo)PortalShieldSiteAdvisorSecurity Consultancy:Issues, deployments, upgrade and integration to 3rd party software such as:Microsoft Services (AD, DNS, IIS, EXG, Sharepoint, MSCS)Unix based services (Apache, MySQL)Involves advanced Mcafee Product configuration such as:Single SignOn for EEPCDatabase MaintenanceDisaster Recovery including High Availability / Resiliency (EPO, NSM)Integrating Foundstone and Policy Auditor in EPOCustom queries for useful asset management

- First Point of contact for all Trend Micro products with 24/7 oncall responsibility.- Provides priority resolution and escalation on support and administrative (mgmt) issues.- In-depth knowledge of clients support history, network environment, installed products, and threat landscape- Provides proactive threat alerts and security advisories.- Provides Security healthcheck. (based on clients detailed responses)- Provides Advance Malware Incident Assistance (Damage control with post mortem reports)- Provides regular virus/product case reporting (monthly)- Conducts WebEx Trainings to internal/external customers.- Antivirus specialist with 1 hour response time. (Damage control, Investigation, Audit)- Facilitate external Best practices documentation, solution articles, and security advisories.- Reports bugs/vulnerabilities to RD.- Conducts WebEx Sessions to help resolve customers issues.

• Provides 24/7 tech support for large corporate accounts with a wide variety of problems and inquiries.• Provide resolutions to known issues and calibrates with the client for uncharted ones.• Handles escalations when necessary.• Undergo a monthly training program and knowledge check to improve technical skills and share it to new team members.• Gives assistance to new recruits and provide best practices which could increase their productivity.• Coaches newcomers to enhance their skills to improve their work.• Rapidly promoted to a higher level based on performance, speed in acquiring new skills, leadership and character.