Ryan Ulsh Email & Phone Number

Jamison, Pa, Us

Bensalem, Pennsylvania, United States

- Proficient in administering all Network Operations Center (NOC) processes, ensuring efficient operations and incident management.- Experienced in providing application support for Windows OS and a diverse range of third-party applications, optimizing user experience and system performance.- Skilled in revising and updating IT departmental procedures and documents to enhance operational efficiency and compliance.- Capable of managing Active Directory and MS Exchange user administration specifically tailored to Engineering teams' requirements.- Proven track record of comprehensive ownership of back-office process failures, from initial alert to RCA analysis, post-mortem, and preventive task assignment to ensure system stability and reliability.

Bala-Cynwyd, Pennsylvania, United States

~ Responsible for the installation, relocation, and maintenance of computing hardware, including monitors, small CPUs, and printers.~ Works closely with end-users to assess their hardware and software needs, coordinating the acquisition of necessary tools to ensure a seamless work environment.~ Applies desktop imaging software to establish and uphold standardized build configurations, contributing to a stable and uniform computing environment.~ Proficiently manages Active Directory, ensuring user accounts, permissions, and security policies are effectively maintained.~ Utilizes a ticketing system to log, prioritize, and address user-reported issues, maintaining a structured and organized approach to problem resolution.

Philadelphia, Pennsylvania, United States

~ Proficient in troubleshooting both Windows and Mac computers~ Provide in home network technical support~ Effective solutions for enhanced connectivity and Wi-Fi performance~ Guiding users through any remote troubleshooting steps and ensuring efficient problem resolution.

Harleysville, Pennsylvania, United States

~ Gained experience with Cybersecurity Checkpoint program~ Certified with Cloud Guard and Harmony Partner on the Tech Path~ Learned more about network security and how to protect customers~ Vulnerability assessments and implementing security measure to safeguard data and protect against any cyberattacks

Jamison, Pennsylvania, United States

~ Collaborate with restaurant staff to ensure smooth order coordination and timely deliveries~ Navigate efficiently using maps and GPS systems to ensure timely and accurate deliveries~ Safely and promptly deliver pizza orders to customers while maintaining high standards of customer service.

United States

~ Greet customers with a welcoming and friendly demeanor, creating a positive and inviting atmosphere~ Take customer orders accurately and efficiently~ Assist in preparing food and beverages, ensuring high-quality standards and timely service

Bachelor'S Degree, Information Science & Technology

Activities and Societies: Intramural Flag Football Intramural Basketball

Education record

Activities and Societies: Basketball, OEG (Operation Eternal Gratitude)