Head Of Field Engineering
Playerzero
AeroLeads people directory · profile
Ryan Vesely Email & Phone Number
Head of Field Engineering
at
PlayerZero
1 work email found
@saucelabs.com
6 phones found area 650, 415, and 855
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Head of Field Engineering
Location
San Francisco Bay Area, United States, United States
Who is Ryan Vesely? Overview
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Quick answer
Ryan Vesely is listed as Head of Field Engineering at PlayerZero, based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at saucelabs.com, phone signal with area code 650, 415, 855, and a matched LinkedIn profile for Ryan Vesely.
Ryan Vesely previously worked as Senior Director Global Customer Success at Conviva and Member at Presales Collective. Ryan Vesely holds Ba, English from Bates College.
Company email context
Email format at PlayerZero
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{first}.{last}@saucelabs.com
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Profile bio
About Ryan Vesely
I have built my career focused on empathetic approaches to successful customer outcomes. My experience focuses on the complete customer technical journey, starting with discovery and solution mapping in presales, moving to implementation and onboarding in post sales, driving adoption with technical customer success, and ultimately ensuring a working solution with technical customer support. Through two successful exits (New Relic IPO and Sauce Labs acquisition by TPG), I have built individual elements of this journey, as well as led a complete solution that spans across the focal areas to drive value and renewals for long lasting customer relationships. This has been applied at PLG level motions, low touch environments, and high touch enterprise and strategic level engagements.Having spent time working in product management has also given me a sense of the business of software delivery and operations as it relates to customer expectations. Aligning the technical solutions built through product with a tight market fit focuses on delivering value to the customer. This drives successful long term engagements and customer loyalty. It also has the benefit of ensuring the business is directionally correct and protects the interests of the company. Managing these expectations through the complete technical journey delivers stewardship of the of the solution, the company, and the customers it serves.
Listed skills include Saas, Product Management, Enterprise Software, Product Marketing, and 46 others.
Current workplace
Ryan Vesely's current company
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18 roles · 29 years
Ryan Vesely work experience
A career timeline built from the work history available for this profile.
Senior Director Global Customer Success
CurrentConviva is a modern observability platform that connects real-time experience and performance metrics to help technology creators provide the best possible customer experience. In this role, I work directly with Solution Engineers and Customer Success Engineers to ensure our customers have the best technical experience so they can focus on creating the.
Feb 2024 - Present
Member
Current
May 2020 - Present
Vice President, Global Technical Services
Sauce Labs is a leading provider of continuous testing and software quality solutions to deliver digital confidence to enterprises, ensuring their applications meet customer expectations on every browser, OS, and device.* Established and led the Global Technical Services team and strategy to support +40% company growth target.* Reported directly to the.
Mar 2022 - Jul 2023
Vice President, Customer Success And Technical Services
Led three technical customer facing teams including Solution Engineering (Pre-Sales), Solution Architects (Post-Sales), and Customer Support.* Member of Senior Leadership Team (SLT) of Sauce Labs - top 20 executives of the company.* Focused on New and Renewal Business at $70M ARR* SE Team: 1 directors, 2 managers, 14 Individual contributors located in the.
Jan 2020 - Jul 2023
Vice President Of Technical Services
* Led and managed three customer-focused technical teams: Solution Engineering (Pre-Sales), Solution Architects (Post-Sales), and Customer Support.* Held a pivotal role as a member of the Senior Leadership Team (SLT) at Sauce Labs, ranking among the company's top 20 executives.* Contributed significantly to the company's growth, instrumental in achieving a.
Mar 2021 - Jun 2023
Senior Director, Technical Sales And Services
Led two technical customer facing teams including Solution Engineering (Pre-Sales), Solution Architects (Post-Sales), and Customer Support.* Helped grow business from $45M to $65M ARR* SE Team: 3 managers, 12 Individual contributors located in the US, London, Berlin,Sydney, Australia.* Solution Architects: 1 manager, 7 individual contributors located in.
Aug 2019 - Jan 2020
Senior Director Technical Sales
* Transformed and enhanced pre-sales operations and team to effectively cater to the demands of the enterprise customer market.* Collaborated closely with the Chief Revenue Officer to successfully implement the Challenger Sale process.* Directed and oversaw a team of 8 skilled professionals, strategically distributed across the US and EMEA.
Dec 2017 - Aug 2019
Director Sales Engineering - Quip
*. Established and developed the Sales Engineering team within Quip, a division of Salesforce Productivity Cloud.*. Innovated by implementing standardized demo scripts and services for pre-sales engagements, enhancing consistency across opportunities.*. Strategically devised a customer adoption roadmap, effectively identifying potential upsell prospects.*..
Jan 2017 - Nov 2017
Director Of Sales Engineering
New Relic provides industry leading data aggregation and analysis for engineers to monitor, debug, and improve their entire tech stack, ensuring customers' applications meet the needs of an ever changing market.* Played a pivotal role in successfully guiding the company to a prosperous IPO exit.* Led and supervised a team of fourteen individual.
Dec 2015 - Dec 2016
Senior Manager, Global Corporate Sales Engineers
Managing a diverse team of Corporate Sales Engineers across two continents. Includes hiring, onboarding, training, and technology and process certifications for Commercial and Enterprise Sales Teams.
Jul 2014 - Dec 2015
Technical Account Manager
Consultative technical account management in Southwest United States region. Highly focused on technology and solution design in a pre-sales environment for leading enterprises.
Jun 2013 - Jul 2014
Senior Director Of Product
Lead strategy and product direction for the Spigit platform, including defining requirements for data, business logic, and presentation layers. Work closely with chief architect to ensure business requirements are defined and met and that sound technology strategies are in place. Additionally own product definition for Spigit's product offering surfaced.
Sep 2012 - Jun 2013
Director, Product Strategy (Product Management)
Transformed fastest growing segment of Saba's product line to meet needs of many Fortune 500 companies such as Hartford Investment Group, Yum! Brands, and Baker Hughes, International. Responsible for leading cross-functional team of Product Managers, User Experience designers, Engineers and worked closely with Product Marketing team to establish go to.
2010 - Sep 2012
Senior Sales Engineer
Successfully engaged clients in pre- and post-sales activities for large enterprise projects, including technical and functional explanation for the J2EE, fully Web enabled solution, network and infrastructure integration, needs assessment, solution identification, proposal generation, process control, and project management. Example clients include Cisco.
Oct 2004 - May 2010
Sales Engineer
Screamingmedia/Pinnacor/Marketwatch
- Responsible for scoping large enterprise projects for prospects, including network and infrastructure integration, needs assessment, solution identification, proposal generation, and project management. Example clients.
2001 - 2004
~3 yrs
Producer
Isyndicate
Analyzed clients’ needs, explained how iSyndicate technology worked, scoped solutions to meet clients requirements, performed custom development work for demos, and managed knowledge transfer to implementation team. Clients included: Nortel Networks, NBC, Gateway, Lincoln National Life Insurance, Chase Manhattan, and Time Warner Cable.
2000 - 2001
~1 yr
Associate Development Editor
Wadsworth Publishing Company
Worked with authors to create compelling and accurate educational material for the collegiate market. This included creating a P&L for each product created, working with sales and marketing to craft go to market messaging and strategies, and competitive intelligence.
1997 - 2000
~3 yrs
2 education records
Ryan Vesely education
Ba, English
Bates College
Education record
Shady Side Academy
FAQ
Frequently asked questions about Ryan Vesely
Quick answers generated from the profile data available on this page.
What company does Ryan Vesely work for?
Ryan Vesely works for PlayerZero.
What is Ryan Vesely's role at PlayerZero?
Ryan Vesely is listed as Head of Field Engineering at PlayerZero.
What is Ryan Vesely's email address?
AeroLeads has found 1 work email signal at @saucelabs.com for Ryan Vesely at PlayerZero.
What is Ryan Vesely's phone number?
AeroLeads has found 6 phone signal(s) with area code 650, 415, 855 for Ryan Vesely at PlayerZero.
Where is Ryan Vesely based?
Ryan Vesely is based in San Francisco Bay Area, United States, United States while working with PlayerZero.
What companies has Ryan Vesely worked for?
Ryan Vesely has worked for Playerzero, Conviva, Presales Collective, Sauce Labs, and Salesforce.
How can I contact Ryan Vesely?
You can use AeroLeads to view verified contact signals for Ryan Vesely at PlayerZero, including work email, phone, and LinkedIn data when available.
What schools did Ryan Vesely attend?
Ryan Vesely holds Ba, English from Bates College.
What skills is Ryan Vesely known for?
Ryan Vesely is listed with skills including Saas, Product Management, Enterprise Software, Product Marketing, Cloud Computing, Pre Sales, Strategy, and Crm.
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