Ryan Burnham Email & Phone Number

Sackville, New Brunswick, Canada

Sackville, New Brunswick, Canada

• Maintained extensive knowledge of company products and services to providetop-notch expertise to customers.• Developed business pipeline using cold and warm techniques.• Expanded business through effective network development, identifying new andprospective clients.

Sackville, New Brunswick, Canada

• Multi-faceted, high-paced start-up role.• Identified plans and resources required to meet e-sign project goals andobjectives.• Successfully reduced average call times by more than half.• Achieved project deadlines by coordinating with team members to manageperformance.• Worked with partner organizations to sell estate planning solutions internally.• Sought out and executed sales through outreach.

Halifax, Nova Scotia, Canada

• Helped large volume of customers every day with positive attitude and focus oncustomer satisfaction.• Responded to customer needs through competent customer service and promptproblem-solving.• Assisted call-in customers with questions and orders.• Addressed customer complaints and mitigated dissatisfaction by employing timelyand on-point solutions.

Dartmouth, Nova Scotia, Canada

• Provided product knowledge to team members and customers with regards to any questions they might have. • Dealt with issues as they arose in different areas of the store, both technical and customer service/sales related.• Worked with members of the sales team to help them hone their sales skills.• Supported the store as a whole when acting as manager on duty whenever it was my turn to take that role during a shift.• Ensured that my department hit its sales targets by supporting team members, helping in negotiation directly during larger sales. • Delegated tasks as needed to maintain cleanliness of the departments, stocking shelves, and coverage of the store for sales and support.