• Handled "permits to programming" (coordination, organization, budgeting) for all youth and adult programming alongside the Board of Directors• Built processes to expand existing program offerings, identifying growth opportunities to increase revenue streams• Conducted post-program evaluations to develop programs further• Recruitment and retention of all program staff (pre-event organizers, commissioners, tournament directors, volunteers, coaches, chaperones, etc.)• Effectively resolved issues, addressing questions/concerns from community members (players, coaches, volunteers, organizers, sponsors, etc.)

• Revitalized my business after my 2022 layoff to stay busy while searching for new opportunities!• Developed a customer base of 20+ clients by leveraging clear communication, consistency, referrals, concierge level pricing and most importantly, reliability• Spearheaded outreach, customer retention and executed all needed duties for the business by employing personable, empathetic and experience driven relationships

• Drove pricing & advertising solutions for 140 (150k+ per month) Amazon Sellers• Established pre-launch workflows of the Feedvisor Essentials e-commerce productreducing onboarding times by 40%; aimed at sellers under 150k monthly revenue• Identified upsell prospects and directed Account Executives on high-conversionpipeline opportunities; accounting for 20% of MRR• Liaison between Product, R&D, and Support teams to ensure customer needs weremanaged, met, and exceeded in contract renewals

• Handled all post-sales activity of 75+ accounts (Microsoft, Dell, etc.); focusing ongrowth (105% YOY) & profitability while generating 2M in bookings across all accounts• Increased customer retention (90% KPI) by analyzing campaign data, guidingrecommendations to managers, directors, VPs, and CMOs via business reviews• Guided Marketing Manager’s use of Banzai software for best practices, honingoutreach copy and increasing conversion for in-person and webinar attendees• Operated on a commission structure; 5% uncapped of all signed bookings

• Aligned partnerships in key markets focusing on growth (25% YOY) of the Spikeball brand (Boy Scouts, Crossfit, Phys Ed orgs, American Camp Assoc., USA Volleyball, etc.)• Coordinated full-scale event management & on-site execution of 30+ trade shows (staffing, training, & logistics) - emphasizing brand exposure & both B2C / B2B sales • Managed & tracked social media interactions & identified potential social media influencers to reach a monthly goal of 2M social views • Led High School & Middle School Physical education efforts, teaching Spikeball to over 20,000 students & 2,000+ teachers

• Created yearly contracts and proposals for new and existing facilities.• Managed day-to-day operations for maintenance and Lifeguard teams across thirty-five facilities.• Restructured company processes (hiring, payroll, sales proposals, internal documentation and Mobile Workforce Management system)• Processed payroll and scheduling for all employees.• Documented, categorized and fulfilled inventory at all facilities.• Assisted senior management in operations.

• Established and maintained partnerships with organizations to promote the NY Empire brand.• Aided ownership in the creation of a sales and marketing campaign• Responsible for generating content across all media channels.• Composed and published press releases, player profiles and general team announcements.

• Conducted web audits, categorizing social media activity across industry channels (retail and digital)• Tracked internal/competitive releases providing data driven recaps to the regional sales team.• Compiled Season Pass, DLC, and Pre-release bonus delivery procedure presentations.• Managed and delivered marketing materials including game sample inventories and client inventory surplus.• Addressed the needs of the Channel Marketing team on daily need basis.

• Qualified sales and event leads, aligning a “plan of attack” for senior level sales associates.• Communicated with clients to maximize campaign exposure within budgetary confines.• Processed all insertion orders, ensured proper campaign launch and monitored performance by coordinating with third party analysts (Atlas and Dart).• Allocated and reserved digital advertising inventory for all RFP’s.

• Expanded base business revenue by cross-selling alternate product solutions.• Identified vertical market purchasing trends for targeted sales prospects.• Led the SMB sales team in both revenue dollar and margin dollar sales.• Achieved “100% Club” awards in April 2011 and May 2011.

Maintained safety and security of aquatic arena and enforced all College regulations

Monitored the welfare of village residents in the pool/bay areaWorked in a team of 12-18 employees monitoring the welfare of 100-200 daily visitors