Ryan Hampton, Mba Email & Phone Number

• Accountable for quality improvement initiatives across Corewell Health West and Corewell Health• Collaborated with executives, leaders and physicians at all levels on public perception, clinical outcome measures and quality improvement strategies• Developed and implemented strategic plans to ensure health system meets its objectives related to quality and safety• Led a team of managers to execute tactics based on organization priorities• Created a CMS 5 Star strategy to drive star performance from 3 to a 5 star rating for a large academic medical center• Created scalable solutions to lift quality metric performance across a region of hospitals• Coordinated the simplification of policies across Corewell Health to provide a simple and consistent Quality Assessment and Performance Improvement policy and vendor policy • Ensured health care facilities meet state and federal requirements as well as Joint Commission standards• Ensured compliance with internal policies and external regulatory requirements related to quality and safety• Partnered with hospital and service line leaders to ensure compliance of quality standards and regulations in addition to optimal performance • Created a provider engagement strategy combining provider performance, and service lines and public perception• Streamlined Ongoing Provider Performance and Evaluation in order to support the West region with minimal resource requirements • Created excitement for quality improvement which drove a sense of urgency to drive impactful work• Restructured the Quality Improvement and Clinical Registry teams to more efficiently and effectively serve the key strategies of the organization• Established new roles and responsibilities for team members to provide a consistent approach and expectations for how quality will support teams.

Grand Rapids, Mi, Us

• Created and led the build and implementation of the first of its kind, non-traditional specialty healthcare practice in a teaching kitchen• Created the Lifestyle Medicine financial model which included volume projections, multiple revenue streams, and value analysis with cost of care reductions • Created a robust data strategy and evaluation program for Lifestyle Medicine to track leading metrics, process metrics, cost and outcomes• Led the construction of a new EPIC department specific to Lifestyle Medicine and created innovative ways within the EMR to capture and trend patient interactions with clinicians• Led the development of Care Companion, a digital tool built within EPIC which automates notifications, tasks and educational content to patients and streamlines interactions between patients and caregivers • Created the infrastructure for a production studio which enabled Lifestyle Medicine to continue offering shared medical appointments, preventive appointments, culinary medicine classes, webinars and national presentations• Key partner in vetting and developing a joint venture and presenting to the senior leadership team• Creates new strategies and business opportunities and ensures growth and both short- and long term success of the Lifestyle Medicine Program• Evaluates competitors, market, and industry to make recommendations for new business ventures, lines of business and/or improvement to existing services• Networks with internal and external partners displaying expert analytical, deduction, presentation, and problem-solving skills• Partners with Health Plans to create program opportunities and reimbursement pathways• Conducts business development and operational responsibilities including financial proformas, income statements, staffing projections, volume projections, value analysis and design of programs• Creates analytic strategies to determine the efficacy and success of program offerings as well as the overarching department

Grand Rapids, Mi, Us

• Led the development of the Compass Dashboard which combined quality, safety and experience analytics into a single tool allowing leaders to view of system, entity and unit level performance in one dashboard for the first time • Led the development of patient experience transparency which provided patients and community members the ability to view patient comments and star ratings on the Spectrum Health external site• Streamlined reporting efficiencies and created tools to push key reports leaders to ensure easy access to information that would allow them to make informed decisions • Built relationships with customers to create open lines of communication• Led the Advanced Analytics team in creating new solutions to solve data and technology issues• Developed team members to ensure the team is providing the best possible value to the system• Collaborated with Information Services on selecting, contracting, implementing, testing and adopting new software solutions and tools• Collaborated with Information Services on software and data accuracy issues• Served as a data steward for Quality, Safety and Experience• Maintained the patient survey process and data collection to ensure Spectrum Health complies with all government and accrediting regulations • Provided guidance for senior leaders on regulation requirements, department needs, system prioritization, department strategy and system strategy• Assembled cross functional teams for projects• Created solutions to remove waste and contribute to lowering the cost of care

Grand Rapids, Mi, Us

• Served as a data steward for the Center for Patient Experience• Created innovative reporting to minimize time spent on manual processes• Created a new request process which automatically generates notifications to involved staff, calculates prioritization, and monitors analyst productivity

Grand Rapids, Mi, Us

• Served as a data steward for System Quality Analytics• Developed Surgical Tableau which replaced approximately 50 static PDF reports produced monthly• Managed the development and deployment of QuickBase Applications• Co-lead monthly QuickBase User Group meetings• Built tools to create process and outcome measures based on electronic medical record information• Developed, maintains, and manages System Quality Analytics SharePoint site which securely provides clinicians and staff access to the most recent clinical quality information available• Served as a data expert in Quality Improvement meetings and Rapid Improvement Events• Created innovative reporting to minimize time spent on manual processes• Created a new request process which automatically generates notifications to involved staff, calculates prioritization, and monitors analyst productivity • Automated data collection processes to reduce the abstraction burden on clinician abstractors• Developed an automated registry which utilizes the data warehouse to create daily reports to identify potential risk and injury to pediatric patients

Southfield, Michigan, Us

• Supervised a team of analysts dedicated to maintaining data sources for reporting • Developed, maintained, and managed Clinical Decision Support databases, including development and management of analytical tools to abstract the data in a meaningful format for the entire organization• Worked with Center of Excellence and Clinical Integration Council physicians and executive leadership to define business and clinical operation requirements that support organizational strategic goals and objectives• Collaborated with Information Technology staff to communicate business/clinical requirements, develop project scope, objectives and due dates• Assembled project teams, determined needed resources, and assigned responsibilities/tasks to participants • Led system wide projects on behalf of Clinical Decision Support• Served as a single point of contact for physicians and executive leadership with data related inquiries• Managed the collection and reporting of core measure data • Supervised the collection and reporting of patient satisfaction data• Maintained dashboards related to quality, safety, and service• Updated projected earning/loss statements related to Blue Cross Blue Shield and Value Based Purchasing • Built scheduled reports for management using Business Objects• Provided specialized reports based on requests from senior management• Served as the Quality Net administrator• Redesigned and maintained the Quality Site using SharePoint 2010, Performance Point, and Dashboard Developer • Researched new programs and vendors to improve efficiency and accuracy of reporting• Managed vendor budgets and relationships

Southfield, Michigan, Us

Master Of Business Administration - Mba, Business

B.S. In B.A., Human Resources Management And Services

B.S. In B.A., Finance, General

Education record