Director Of Project Management
Phoenix, Az, Us
As Director of Project Management at RIESTER, I played a pivotal role in transforming complex projects into streamlined successes for a diverse range of clients. My ability to lead cross-functional teams, optimize workflows, and ensure projects were delivered on time and within budget helped drive substantial growth and efficiency across the agency.Notable accomplishments during my tenure include:Pfizer: Revitalized client relationships by training account coordinators in proactive communication and project management best practices. Spearheaded critical projects like the Salesforce CRM migration and the launch of sicklecellspeaks.com, while simplifying and reorganizing internal processes to improve clarity and workflow.GoGreen: Developed a comprehensive project management workbook, which became a new standard for managing website projects agency-wide. Established clear project baselines, ensuring more accurate tracking and delivery.Basecamp 4 Migration: Led a seamless migration to Basecamp 4 in just 40 days, creating repeatable templates, email communication strategies, and a project inventory that ensured a smooth transition for both internal teams and clients.AQUA Project Management Migration: Successfully transitioned the agency from Teamwork to AQUA in 90 days, creating training materials and metrics to measure the impact of this change, saving $2,988 annually.Media Temple & Moses Digital Ocean Server Sunsets: Oversaw the sunsetting of multiple legacy servers, creating backup plans and migrating critical sites, ultimately reducing annual costs by $1,225.Arizona Lottery: Took over and successfully delivered the Umbraco upgrade project ahead of schedule, exceeding client expectations.Rain Bird: Led multiple projects that not only met deadlines but also created substantial value for the client, generating a 281% increase in revenue beyond the initial scope of work, with potential to increase by 536%.