- Working directly with Microsoft customers to implement, configure, onboard, and use MicrosoftDefender for Endpoint, Defender Anti-virus, and other endpoint protection technologies.-Assist Microsoft customers with configuring Endpoint Protection and Anti-virus technologies to fit their security posture.- Experience working in varied cloud environments primarily Microsoft Azure but on occasion AWS andother cloud providers.- Working in Windows, Mac and a variety of Linux distros systems.- Occasional work with 3rd party anti-virus and endpoint protection products and SIEM tools.- Occasional experience configuring and supporting configurations of Microsoft Sentinel SIEM tooling.- Supported implementation, configuration, and usage of Microsoft security tools and services both cloud-based and on premises.- Reviewed logs, configurations, memory dumps, and more to solve problems with security products andensure best security practices are being followed.- Collaborating with multiple teams on a daily basis to ensure an in-depth security posture for Microsoftcustomers.- Worked together with others to architect a new team from the ground-up to support emergingtechnologies in both the private and public sectors.

- Managed a team over over 30 employees.- Worked on organizing work schedules and timing of work schedules to fit busy periods.