Ryan Witherspoon Email & Phone Number

Denver, CO, US

Denver, Colorado, United States

FORM MarketX unleashes the power of field teams to drive market execution with the only mobile solution that combines dynamic task management, industry-leading image recognition, photo reporting, field team communications, and advanced reporting – all within one easy-to-use platform. Guide teams, improve execution, and drive sales while creating a shared.

Denver, Colorado, United States

• Responsible onboarding of new merchants with a focus on driving system adoption, building deep relationships, and masterfully navigating value-added conversations with customers who utilize our software and payment.
• Manages portfolio of 120-150 high value merchants in our integrated partner channel
• … Show more Responsible onboarding of new merchants with a focus on driving system adoption, building deep relationships, and masterfully navigating value-added conversations with customers who utilize our software and.
• Successfully onboarded over 300 accounts through a 90 day lifecycle
• Achieved target goal of 15 account activations per month
• Collaborates with technical support to provide solutions for complex issues in software

Greater Denver Area

• Supported and trained market and property associates with the effective use of sales, inventory, and event management on Marriott’s proprietary Oracle based CRM system. Utilized Land-It project management system to.
• Facilitated 9 week system implementation process, managing up to 4 hotels simultaneously.
• Successfully implemented 45+ properties to CRM system and revenue management systems, conducted 15 Property Visits, and 4 in-market system training across North America.
• Led properties to 40% increase in Data Quality results by analyzing property data to identify process gaps, training needs to improve system utilization and reports to increase revenue and profitability. Show less

Denver, CO

• Conducted onsite instructor-led training classroom training for 23 owned, managed and franchise hotels and 1000+ employees transition to CRM system. Facilitated up to 40 Monthly Virtual Instructor Led Training classes.
• Achieved an overall user satisfaction score on post-training survey 2017 – 90.1% of users “Extremely Satisfied” (overall team goal of 80% or higher Extremely Satisfied).
• Handpicked to provide 8 months of dedicated onsite training and… Show more Conducted onsite instructor-led training classroom training for 23 owned, managed and franchise hotels and 1000+ employees transition to CRM.
• Handpicked to provide 8 months of dedicated onsite training and support to 40+ associates at the Sheraton Grand Chicago.
• Orchestrated week-long instructor led training curriculum for a hotel’s key Sales, Catering, Operations, Revenue and Accounting personnel, providing onsite technical support during live transition, and served as.

Denver

Managed over 125 Corporate Groups, 12 high expectation weddings and 6 large social gala events ranging in size from 25-500 guests. Partnered with clients to execute contractual agreements pertaining to meeting space, food and beverage minimums and guest room block commitments. Utilized Delphi and (CRM) to build events ranging from $500 to $85,000+ in daily.

Greater Denver Area

Planned and executed all logistics of conferences ranging in size from 25-480 attendees. Successfully operated ISAC, Delphi, and LightSpeed hotel operating systems to manage group details and contractual agreements.

Certificate, Full Stack Development

Activities and Societies: HTML, CSS, JavaScript, Node,js, MongoDB, MySQL, Mongoose, Express, React, and MERN. A 12-week intensive bootcamp.

Bachelor Of Science In Hotel Management, Travel And Tourism

Activities and Societies: Silver Key Honor Society