Ryan Witschger Email & Phone Number

Cincinnati, Oh, Us

Mason, Ohio, United States

Wright-Patterson Afb

• Extended on-premise public, CUI and classified networks into the cloud with a secure multi-account architecture meeting requirements of the DOD Cloud Security Guide.• Integrated with the customer to solve wide-spread architectural issues and provide a better experience to the end-user.• Engineered on-premise networks and technologies focused on security and extensibility to modernize laboratory workflow and keep technology up to date at the speed of relevance.• Management of a cross-functional team including IT and Cybersecurity, Digital and Models Based Systems Engineers, and Project Schedulers.

Albuquerque, Nm & Cincinnati, Oh

• Guided and directed the day-to-day activities of a 30-plus person staff with 3 managed services contracts totaling ~$8.4M annually, as an IT Program Manager.• Grew on-site staff from 6 to 80+ over 3 years by ideating and implementing a “Land and Expand” strategy; and monitored performance to supply constructive feedback and encouragement.• Led multiple geographically dispersed teams across IT engineering and Project Build and Deployment, IA, Auditors, Data Transfer Agents, and Media Managers. • Supported 40+ additional staff in operations roles having won an RFP Response contract valued at $24M over 3 years.• Drove and improved organic growth by securing additional contract wins across all Information Assurance areas for auditing.• Managed interviews through customer onboarding while serving as a technology SME for staff.

Cincinnati, Ohio, United States

• Coordinated with partner companies to ensure compliance for government contracts (e.g., RMF & JSIG), while maintaining the internal security baseline (i.e., NIST & DISA), as a Cyber Security Liaison (2018-2021).• Minimized downtime and improved customer satisfaction by working collaboratively to create and maintain customer-facing security plans; and managed internal assets while conducting vulnerability scanning.• Played a pivotal role in the standup of the Belcan Cyber Academy in addition to the stand-up of cloud-centric websites including static pages and database-driven content with various authentication technologies.• Maintained accountability for supporting classified systems in closed environments, contract preparation, RFP responses, solution architecture, pre-sales engineering, and overall technical leadership.

Cincinnnati, Oh

• Empowered customers through the delivery of technical solutions architecture, spanning multiple business sectors, as a Senior Technical Solutions Architect for Belcan LLC (2017-2018). • Oversaw and directed multiple large-scale cloud migrations, including AWS, Azure, Office 365, and Rackspace (i.e., a FedRAMP provider).• Built and maintained robust working relationships with a number of government and private entities, including the Department of Defense, Sandia National Laboratories, Argonne National Laboratories, Fermi National Lab, GE Aviation, INTEGRIS Hospitals, Aerojet Rocketdyne, National Security Center (Kansas City Plant), Pratt and Whitney, Volvo of America, and Presbyterian Hospitals.• Facilitated the deployment of multiple managed service offerings, PBX and VOIP services, VDI deployments, and an internal IT system for a large call center that supports 150+ agents, as an IT Project Leader.• Utilized Red Hat Linux and Altair PBS Job Scheduler to architect, build, and deploy high-performance computer clusters; and managed a large-scale Windows 10 upgrade as a Program Manager.• Participated in the stand-up of a large-scale VOIP-based IT support of ~150 agents & 60K calls monthly.• Maintained accountability for supporting classified systems in closed environments, contract preparation, RFP responses, solution architecture, pre-sales engineering, and overall technical leadership.• Developed and deployed network segregated thin clients with reach out to customer environments over various encryption and tunneling methodologies.• Elevated team performance by training and coaching system admins and other internal staff, while serving as an SME and Level 4 Support for multiple contracts, such as the Sandia National Lab’s server project.

Albuqueruqe, Nm

• Maintained accountability for architecting all IT and BI services as well as project management for all IT-related services, as the Sr. Cloud Systems Architect for Seamlus, a startup focused on providing white-labeled cloud solutions to managed services providers. • Architected the entire cloud environment including SaaS and IaaS services hosted within VMware.• Established a firm foundation to substantiate the company’s long-term mission and objectives by building all-new IT processes and procedures from scratch, including change configuration management. • Ensured adherence to FedRAMP standards by utilizing Cisco networking and computers while overseeing the end-to-end project lifecycle. • Managed the building and deployment of the entire cloud-centric data center; and provided support for data center integration and sales.• Interfaced with customers in a de facto pre-sales engineering role to understand their business and technical requirements which were translated into data- and technology-driven solutions. • Developed the business model and business case to highlight the value of the new system, including the Seamlus technology stack that was acquired by our largest customer (I followed the transition).

Kirtland Air Force Base, New Mexico, United States

• Maintained accountability for safeguarding the Metropolitan Area Network, spanning 100+ units, 12K+ users, & ~170 TB of storage, as a Sr. Systems Admin. for the USAF contractor, Northrop Grumman. • Oversaw and supported a plethora of critical infrastructure systems, including SAN technologies, Active Directory, MS SQL, MS clustering, SharePoint, DHCP, DNS, Backup Services, & many others.• Managed and led a high-performing backup services team consisting of 3 subordinate staff, as the Program Manager, which entailed assisting with a range of complex ticket escalations.• Cultivated continuous improvement by streamlining and consolidating the help desk ticketing system, so user tickets could be more swiftly triaged and prioritized.• Elevated end-user satisfaction while minimizing downtime by working collaboratively with military and civilian staff to spearhead, troubleshoot, and resolve issues in a timely manner. • Aided in the preparation of upcoming security audits per USAF Standard Technical Implementation Guidelines (STIG); and further improved compliance by re-architecting the patching environment. • Improved performance by 10X by re-architecting the end-to-end backup infrastructure and disaster recovery plans, while maintaining accountability for administering the Microsoft SCCM environment. • Integrated, configured and migrated services while steadfastly improving script performance in addition to other ad-hoc technical or administrative tasks.

Albuquerque, New Mexico, United States

• Provided stability management, application support, and server support for roughly 600 servers and 16K users, as the primary administrator for the Sun Healthcare Group. • Maintained a range of core infrastructure systems including VMware ESX, SAN technologies, Active Directory, MS SQL MS clustering, MS IIS web services, DHCP, DNS, and others. • Facilitated the development and implementation of various projects by translating technical requirements into bespoke data- and technology-driven solutions. • Empowered a team of system administrators and service desk staff through training and coaching while supplying ongoing feedback and encouragement. • Utilized advanced technical acumen and scripting to implement process improvements.• Mitigated risk using Active Directory and ADRAP tuning; virtualized multiple data centers and re-engineered the SAN architecture for performance improvement.• Conducted SharePoint planning and integration, facilitated company acquisitions and IT integrations, and contributed to disaster recovery planning as a core team member.

Albuquerque, New Mexico, United States

• Liaised with a diverse range of internal and external customers as the first point of contact and SME, as a Systems Administrator for Summit Electric Supply.• Monitored system & network reliability & Exchange with TrendMicro, while maintaining VMWare servers.• Spearheaded and led the end-to-end integration of Microsoft Cluster Services as well as VMWare Server in DMZ and internal environments.• Facilitated enterprise-wide application deployments and several Microsoft server services while running scanning services; and trained other administrators and support techs on an ongoing basis.• Maintained oversight of Microsoft and Unix server applications and network troubleshooting and diagnosis, while supporting the 500 node WAN, IBM Blade Center, and SAN.

Albuquerque, New Mexico, United States

• Interfaced with customers on-premises and remotely to ascertain their needs and requirements to build custom computer hardware per precise specifications, as a Build Tech for Infinite Computing.• Enhanced performance by troubleshooting, diagnosing, and resolving basic to complex hardware issues.• Improved revenue by installing and configuring new operating systems for sale while working in a fast-paced, customer-centric retail environment.