Guide top executives, including the CEO and board members, on emerging technologies and digital trends to improve strategic decisions and infrastructure advancements. Standardize assets, platforms, security measures, and processes to enhance operational efficiency and reduce vulnerabilities across the organization. Oversee successful implementation and administration of new ERP platform to ensure seamless integration across all organizational levels. Formulate and manage the entire IT budget, encompassing both capital and operational expenditures. Serve as the ultimate escalation point for system support and incident resolution. Steer cross-functional teams and third-party consultants to expand integrations, automation, and network infrastructure and foster innovation.• Mitigated risk and guaranteed business continuity by executing comprehensive disaster recovery program.• Negotiated vendor contracts, slashed third-party IT support costs by 25%, and improved service quality.• Transformed legacy processes into unified system and optimized operations by developing and executing technology strategy to integrate seven acquisitions.• Minimized help desk service reliance by 30% and boosted self-sufficiency by developing and implementing comprehensive training and processes.• Reduced mobile communication expenses by 40% via strategic contract negotiations and usage optimizations.• Attained score of 95 on NIST 800-171 DoD compliance by demonstrating exceptional adherence to security standards.• Achieved SOC 2 Type 1 & 2 compliance.

Orchestrated strategic migration plan to Microsoft 365 to improve productivity across the organization. Led the IT department across three states and numerous field offices to ensure cohesive technology management and support. Directed systems analysts and contracted technicians to provide ultimate support escalation for over 400 employees. Investigated and evaluated new technologies to drive advancements in employee efficiency and operational performance. Launched a VOIP telephony solution and conducted vigilant monitoring of systems and networks for security threats.• Negotiated new provider contracts and improved interoffice connectivity while slashing monthly expenses by 28%.• Achieved annual savings exceeding 30% and overhauled mobile device deployment via strategic contract restructuring.• Increased system reliability by maintaining hybrid server environment and supporting Linux and Windows Servers, including Microsoft Exchange, Domain Controller, Terminal Services, and Windows Azure Active Directory.• Bolstered system security and expanded employee tech proficiency by developing and executing technology training and security protocols. • Minimized trouble issue submissions by 50% via training programs and best practices documentation.• Negotiated new provider contracts and improved interoffice connectivity while slashing monthly expenses by 28%.• Implemented NOC/SOC operations.• Attained SOC 2 Type 1 & 2 Compliance.