Ryan Wynia, Mapp, Cwp, Edac Email and Phone Number
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I help ambitious companies unleash human-centered design as a repeatable approach to translate improvements to the human experience into economic value—like expanding competitive advantage through differentiation, improving product performance, capturing new markets, or building new business models. My depth of experience in product strategy and design and expertise in applied psychology affords me the dexterity to develop products and integrated solutions that reliably achieve outcomes.I’M AT MY BEST when I use my strengths to improve the lives of others. My ability to develop long-range vision is matched by the perseverance and prudence to see things through. A highly regarded people leader, I’m known for my formidable ability to affect lasting change by connecting teams to their purpose and moving minds to action.I cultivate a value mindset as a prerequisite to product mindset in order to help teams bridge business strategy and product portfolio strategy. Products (or features-as-products) have lives—births and probable deaths—while continuous value creation is an imperative that must remain in perpetuity. Don’t get burned, test and learn: Lead disciplined discovery and iteration to reduce opportunity space ambiguity and de-risk innovation and product development investments—saving companies money and increasing speed to value. My ability to hone and hold the big picture while fine-tuning the parts makes me especially effective at managing a portfolio of experiments and business cases that justify investments based on business priorities, research, trends, and the product roadmapping.The motivation, energy, and expertise for my work involves the application of positive psychology/well-being science to the ethics of health behavior, digital technology, organizational change, and human-centered design. My graduate research at the University of Pennsylvania explored the implications of purposely and effectively enlisting technology in the service of human flourishing.
Hale Global Consulting
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Co-Founder And PrincipalHale Global ConsultingColumbus, Oh, Us -
Co-Founder & PrincipalHale Global Consulting Jan 2020 - PresentHALE unleashes the best in people, teams, and their projects. People excel, and organizations thrive not by honing in on weaknesses but by capitalizing on strengths to exploit opportunities for growth and development. HALE offers 1:1 coaching and consulting for product managers, designers, leaders, and their teams, in addition to expert advisory in Health and TechnoSocial Applied Psychology. -
Director Of Digital Solutions — Connected Experience & DesignAnthem, Inc. Apr 2021 - Jan 2023Indianapolis, Indiana, UsI led a relentlessly human-centered approach to a unified, functional, and LOB agnostic experience ecosystem that empowers associates and providers to deliver better care to our members, greater value to our customers, and improve the health of our communities. -
Senior Director, Design Strategy (Head Of Design)Blue Cross And Blue Shield Of Illinois, Montana, New Mexico, Oklahoma & Texas Nov 2018 - Mar 2020Chicago, Il, UsLed a holistic modernization of the design and user experience practice, which was widely recognized as an impressive reinvention of the design organization, garnering renewed c-suite support, new investment, broader business partnership, and improved product effectiveness. - Doubled team’s employee engagement score in first four months - Nearly quadrupled the team from 15 in under a year- Developed new practice operating model- Expanded practice’s centralized partnership/federated model (extreme programming and agile)- Architected interaction models for digital product strategy and delivery partnership, a digital user experience Advance Team tasked with exploring potential digital experience futures (18mos - 3yrs)- Interaction model to align CX, design, digital strategy, and product teams around/into unified member-facing ”experience hubs”- Introduction of new disciplines: Design strategy, UX strategy, design research, research program management, designOps, design system management, practice development- Spearheaded efforts to "productize" involvement with several $100mm+ IT programs, including claims processing platform and value-based tools -
Chief Practice Officer - Pro TemMstq Aug 2017 - Sep 2018Chicago, Illinois, UsBrought into the organization to develop the firm’s approach to human-centered design and product development, build methods playbook, establish an approach to people and practitioner development, and provide senior leadership on high-profile engagements.- Engagements: An IoT-enabled patient call light solution; Union Pacific Railroad to design an industry-first ability to order and track rail service online; redefined a sports film viewing product used by Division I college teams, the NBA, NHL, MLB, and others including new solution architecture and product-line and platform extension.- Introduced discrete product and design roles, creating competency models to map up-skilling and career pathing -
Vice President, Design & Product ScienceHigi Jan 2016 - Aug 2017Chicago, Il, UsEstablished the design and product science practice, responsible for product efficacy, health behavior-informed product strategy, and design for brand and marketing collateral, all consumer-facing digital products and health station/kiosk—an FDA-approved Class 2 medical device. - Collaborated with CEO and Chief Medical Officer to shape a population health offering/platform for payers, providers, pharmaceutical, corp health, and pharmacy to ‘leverage points of trust to activate, engage, and connect patients to care.’- Led product definition and design for communities product and complete redesign of internal applications- Directed formative design research for expansion into Canadian retail market- Led health station retailer customization and design updates -
Adjunct Lecturer In Human-Centered DesignNorthwestern University School Of Communication Jun 2016 - Sep 2016Evanston, Il, UsInstructing the course, Human-Centered Design for Health Communication Interventions, I equipped students in the Master of Science in Health Communication with HCD methods, principles, and tools to generate insights that inform effective interventions; discern the relevance and application of theory in practical situations; explore, test and develop intervention concepts; effectively communicate solutions; and successfully implement interventions. -
Director Of Product DesignWolters Kluwer Health Jan 2015 - Nov 2015Waltham, Ma, UsIntroduced a product design practice, uniting medical illustration, content, research, product/experience strategy, and designer. Structured the organization, incorporated the design and product teams into agile ceremonies, directed hiring, talent development, and the design of proprietary software, and co-directed award-winning patient engagement program suite. - Leveraged health behavior expertise to increase effectiveness of post-discharge products- Led design of a proprietary interactive, behavior logic enabled animation application, built for future AI-powered nudges- At CEO’s request, re-defined company’s evidence-based patient engagement and empowerment framework- Redesigned the company’s flagship provider-facing web app- Partnered with Chief Product and Marketing Officer’s to develop organizational approach to human-centered design used for organizational operations and brand positioning(Wolters Kluwer Health acquired Emmi Solutions) -
Innovation Director, Experience Design (Contract)Maddock Douglas Aug 2014 - Jan 2015Elmhurst, Illinois, UsLed a project team to create a five-year experience innovation vision for an end-to-end service delivery platform for Blue Cross Blue Shield of Michigan: Enroll and renew, membership management, find care, get care, and take care. Synthesized market trends, SWOT, technology trends, benchmarking studies, adoption trends, current member experience analytics, and utilization data to create an experience experience architecture to easily convert into epics and stories. -
Sr User Experience Design Lead, Digital Clinical Services (Contract)Walgreens Jan 2014 - Jun 2014Deerfield, Il, UsEstablished the Digital Clinical Services team within the Digital Health product and experience group. Worked closely with Digital Health leadership on solution architecture and the product design for the Patient360/Health dashboard, a new flagship product with patient experiences on the web, mobile devices and in-store. Designed immunization recommendation engine, clinical data visualizations for new pharmacy services, and the product experience for Theranos partnership. -
Founder And PrincipalFirebone Sep 2009 - Dec 2013Managed business development, day-to-day operations, and delivery for integrated design and strategy firm. Consulted with executive-level clients in healthcare, public policy and education. Led dozens of product development and experience and service design engagements from research and concepting, to testing and delivery.
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Account Lead & Experience Design InnovationChangeffect Mar 2008 - Sep 2009At CHANGEffect I helped organizations solidify their brand story, culture and expression. Through creative direction and strategic counsel, I ensured each of these elements was individually defined and intentionally integrated with the others to enable delivery on the brand promise day-in and day-out. I wore multiple hats with responsibility for brand & experience design strategy. Led UX process as a part of solidifying client’s brand story, culture & expression. Advised clients on emerging media’s role for innovative brand building through experience design. Led brand definition exercises/workshops + Ran quantitative & qualitative research efforts. Ensured application of research findings.
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Director Of Market StrategyRevolution Marketing Group Oct 2006 - Feb 2008UsAt Revolution, I called on my experience in contract administration work for real estate developers in Chicago, Las Vegas, and Naples, Florida as well as my marketing background. In this joint venture with the regional franchise owner, I grew our listing portfolio from $3 to more than $25 million. I was responsible for interpreting market indicators to accurately design proactive marketing strategies by utilizing new technology and traditional marketing techniques. I led on-going strategic and tactical efforts to ensure the effectiveness of collateral, positioning, and property exposure. -
Director Of Contract AdministrationRenaissance Residential Mar 2006 - Aug 2006I was personally recruited to create and develop department infrastructure by crafting department systems, structure, and work flow rules that identified the role of Contract Administration in a condominium conversion. I framed the conceptual nature and application aspects of Microsoft CRM plus Real Estate ELEMENTS, a sales and customer service software system that integrates site and unit management, sales inventory management, and document creation and management into the familiar environment a of Microsoft program and the powerful CRM platform.
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Contract AdministratorAmerican Invsco Mar 2005 - Mar 2006Chicago, Il, UsWhile learning the operations aspect to business--systems and processes--I produced hundreds of real estate closings totaling nearly 300 million dollars by facilitating the conveyance of ownership of properties to purchasers as the legal agent for the developer. At American Invsco I came to know what it means to be a true client advocate as I mastered skills as a liaison between the lending institutions, title companies, insurance companies, brokers, buyers, and agents. -
Marketing AssociateTrinity Christian College Sep 2001 - May 2004Palos Heights, Il, UsDuring my time in the marketing department at Trinity, I cut my teeth on marketing and communications fundamentals. I supported the Directors of Marketing/Communications and Publications in brand development, brand strategy, public relations, event planning, concert promotion, and the publication of annual and campaign collateral.
Ryan Wynia, Mapp, Cwp, Edac Skills
Ryan Wynia, Mapp, Cwp, Edac Education Details
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University Of PennsylvaniaMaster Of Applied Positive Psychology -
Trinity Christian CollegeCommunication Arts -
Ewing Marion Kauffman FoundationEntrepreneurship/Entrepreneurial Studies -
Unity Christian High SchoolDiploma
Frequently Asked Questions about Ryan Wynia, Mapp, Cwp, Edac
What company does Ryan Wynia, Mapp, Cwp, Edac work for?
Ryan Wynia, Mapp, Cwp, Edac works for Hale Global Consulting
What is Ryan Wynia, Mapp, Cwp, Edac's role at the current company?
Ryan Wynia, Mapp, Cwp, Edac's current role is Co-founder and Principal.
What is Ryan Wynia, Mapp, Cwp, Edac's email address?
Ryan Wynia, Mapp, Cwp, Edac's email address is ry****@****hem.com
What is Ryan Wynia, Mapp, Cwp, Edac's direct phone number?
Ryan Wynia, Mapp, Cwp, Edac's direct phone number is +170847*****
What schools did Ryan Wynia, Mapp, Cwp, Edac attend?
Ryan Wynia, Mapp, Cwp, Edac attended University Of Pennsylvania, Trinity Christian College, Ewing Marion Kauffman Foundation, Unity Christian High School.
What are some of Ryan Wynia, Mapp, Cwp, Edac's interests?
Ryan Wynia, Mapp, Cwp, Edac has interest in New Technology, Children, Economic Empowerment, Learning, Traveling, Civil Rights And Social Action, Reading, Writing Music, Poverty Alleviation, Science And Technology.
What skills is Ryan Wynia, Mapp, Cwp, Edac known for?
Ryan Wynia, Mapp, Cwp, Edac has skills like Marketing, Marketing Strategy, Integrated Marketing, Strategy, Brand Development, Social Media, Leadership, Public Relations, User Experience, Public Speaking, Social Media Marketing, Strategic Planning.
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