- Managing 6 teams of up to 28 software engineers (17 internal) from 5 countries.- System Architect across 2 SAFe Programs/ARTs (consisting of 9 engineering teams).- Coordinating cross-team projects in parallel to meet deadlines, use synergies, and achieve ROI.- Supported strategic customer development and provided consultation.- Developed measurable technical standards (DORA, etc).- Managed and measured KPIs for vulnerabilities, pentests, and major dependency updates.- Established talent, innovation, and culture-improving initiatives (e.g. Communities of Practice. Shadow Roles, Team Swaps, 360 Reviews, Skill Benchmarks, Salary Bands, etc).- Shadowed our Director of Commercial Sales in 2024 learning more about sales and marketing.- Increased application performance and reduced costs by coordinating experiments across functions.- Established green-field Analytics product and team to expand our analytics capabilities.- Helped teams define and increase fair usage with coaching on memory leaks and cloud computing.- Introduced OKRs with a focus on product usage which increased by 38% month-on-month.- Halved support cases supporting feature strategy centred around value innovation.- Navigated additional backfilling required in the transition from managing 1 team to 3 initially.