Serves as Manager of the Information Security / Infrastructure team at Tower Loan. A market leader in the consumer finance industry, Tower Loan employs 1,000 people and operates in 6 states with over 250 branches. • Oversees management of 7,000+ networked devices, 600+ Servers and 2,500+ Desktops / Laptops across 2 data centers and 250+ locations. • Manages all IT Infrastructure initiatives, services, vendors, renewals, and systems.• Manages, Leads, and SME for all Active Directory, Group Policy, and DNS related initiatives and projects.• Leads technology and non-technology related projects. (e.g. NAC, PAM, & Desktop MFA Projects)• Oversees all IT Security related security controls, initiatives, and programs.• Analyzes information systems and applications for potential security risks.• Develops new or enhances current security procedures to reduce or eliminate potential threats.• Oversees implementation of new policies and procedures.• Monitors security systems to identify new threats and/or needed updates.• Oversees user change manage, access management and asset management.• Monitors all security operations including SIEM platform, AV, Firewalls, Identity Management Platform, access request processing, and digital loss prevention (DLP). • Provides work direction, delegation, and prioritization for the team via Team meetings and monthly 1 on 1s. • Monitors systems and controls for compliance with information security mandates.• Interprets security policies, regulations, standards, and other mandates into security control requirements and assesses environments against those requirements.• Manages computer security incident response activities, including incident identification and investigation, containment, remediation, reporting, and post-incident analysis.• Conducts and manages technical exchanges with internal and external partners.• Oversees all internal / external security assessments, penetration tests, and vulnerability scans.

Senior Systems Engineer on the Modern Workplace Technology – Directory and Messaging team at BCD Travel, a global market leader in the travel industry. BCD Travel employs almost 13,800 people and operates in 109 countries. BCD Travel maintains the industry's most consistent client retention rate, with 2018 sales of US $27.1 billion.• Team Lead on Security Audits, Initiatives, Projects, and Remediation• Team Lead and SME for Global Active Directory Services• Team Lead and SME for Global Active Directory Group Policies• Team Lead and SME for Global Infoblox appliances and DDI services (IPAM, DNS, NTP, DHCP)• Team Lead and SME for Quest Solutions (Quest Change Auditor, Enterprise Reporter, GPOAdmin)• Managed and supported Microsoft 365 Solutions (e.g.: OneDrive, Email, Teams, EOP, Intune)• Managed the Microsoft to Infoblox migration project for NTP, DHCP and DNS

Managed the IT Infrastructure team with 14 analysts, admins, and engineers at St. Dominic Hospital. A 535-bed acute care facility, St. Dominic Hospital provides full-service, state-of-the-art medical care and community services to individuals. St Dominic provides renowned programs in cancer care, neurosciences, heart and vascular services and Women’s Services.• Managed the IT Infrastructure which included Directory Services, Desktop and Server Virtualization, Storage, WAN/LAN Networking, Telecommunications, Access Management, and Network / System Security. • Managed all Active Directory and Group Policy changes and projects for the organization• Managed all DDI Services (DNS, DHCP, and IPAM) using IEP (EfficientIP)• Coordinated all infrastructure security patching• Managed hardware and software maintenance renewals along with vendor relationship• Directed team in determining future hardware, software, and infrastructure needs• Managed staff development, growth, and training plans• Oversaw team project goals, deliverables, and timelines• Assisted Infrastructure Security Architect to ensure security policies and services are implemented and enforced• Worked with team to put systems and services in place to maximize availability, redundancy, performance, security, and usability for the organization.

Served as a Manager of the Client Admin team in the Systems Engineering Group with a staff of 16 Engineers at UMMC. UMMC is the state's only academic health service servers with more than 3,000 students. With more than 10,000 employees, UMMC is one of the largest employers in Mississippi.• Oversaw the architecture of current and future systems• Managed day to day operations• Managed current vendor relationships• Managed system forecasting and growth planning• Managed staff development, growth, and training plans• Performed staff monthly and annual performance reviews• Researched and analyzed new technology to help streamline business practices.• Presented recommendations for new technology to senior management and executives• Worked with both Compliance and Office of Information Security to create, implement and enforce corporate data security requirements• Performed project management duties to ensure all technology projects were completed on time.• Managed Messaging Services which include Active Directory, Microsoft Exchange with 16,000+ mailboxes, Databases (Oracle & MS SQL), OpenText RightFax, Proofpoint (TAP / Ent. Protection / Email Encryption / Security / DLP), Forefront online protection / EOP (cloud message AV), Dell / Quest Archive Manager (email archiving / legal discovery), Quest Auditor for Exchange (mailbox access auditing) & Mobile Device Management with 8,000+ devices• Managed Enterprise Printing Services with 8,000+ printers for Epic and 2,000+ enterprise printers• Managed Citrix Services for Epic (EMR for UMMC) plus 160+ other enterprise applications • Managed Enterprise Application support for 20+ enterprise level apps including Sophos Endpoint Protection (Corporate AV), Dell Data Protection (encryption), Milestone xProtect camera system, EMC AppXtender (Document Management System), JCI Cardkey system, Wyse Device Management, MAM / MDM (Good Technologies & AirWatch), Multi-Factor Authentication (Entrust), CodeGreen (DLP), and more.

• Senior & Team lead for the Client Management Team.• Administered Active Directory and Group Policy Management for Client servers and systems.• Team responsibilities included Messaging, Unified Messaging, eFaxing, Printing, Citrix, & mobile devices.• Supervised daily operations and planning for future systems.• Managed an Exchange environment with 14,500+ mailboxes and 4,500+ connected mobile devices. • Managed the Architectural Design & POC Implementation of Exchange.• Managed projects for OpenText RightFax, Mobile Device Management, Email DLP / Encryption, & Email Archiving.

• Team Lead for Active Directory and Group Policies• Administered and maintained Exchange with 11,000+ mailboxes.• Provided 3rd Tier support to helpdesk, developers, and other technical staff • Worked with security department on special projects along• Managed McAfee Enterprise Policy Orchestrator (ePO) and McAfee Endpoint Protection• Managed Microsoft DNS and DHCP• Managed RSA Two-Factor Authentication Security Software and Appliances • Maintained Blackberry Enterprise Server for Exchange• Managed OpenText RightFax Servers• Maintained and administered Windows Server environment.

• Senior Engineer for a cloud-based service provider• Tasked with Providing Services in a 24/7 Data Center with a 99.999% uptime• Managed Microsoft Active Directory and Group Policy Management• Administered and maintained Exchange Clustered Servers with hosted 5000+ mailboxes.• Managed OpenText RightFax Server• Managed Citrix Presentation Server in a hosted environment

• Led the core system support for 61 Bank Locations in 38 cities across Mississippi, Tennessee, and Alabama• Administered & maintained 200+ Servers across 2 Data Centers with more than 900 Thin Clients / Workstations• Responsible for all core system upgrades, growth planning, purchasing and life cycle management• Managed Core Systems, which included Citrix Presentation Server Farm, Microsoft Active Directory Infrastructure, Microsoft DNS and DHCP, Microsoft Exchange, Enterprise Blackberry Server, RSA Two-Factor Security, NAS devices, and Corporate SAN• Had a proven track record in delivering effective planning for special projects to the Network Operations Manager, which included design and implementation of Citrix Farm, Microsoft Active Directory and Exchange Migrations, GroupWise to Exchange migration, System and Application Budgeting, and File Storage solutions.• Assisted Corporate Security Officer with system related security documentation, audits, and investigations• Received Gold Key Award for going above and beyond expected job performance

• Administered and maintained the wide area network with 9 locations across Central Mississippi• Managed Reynolds & Reynolds Dealer Management Systems (DMS), Windows 2000 and 2003 Servers, Microsoft Exchange 2003, Cisco equipment for connectivity and security, and Websense for internet filtering and monitoring• Managed all telecommunication needs for every location, which consist of overseeing all maintenance and warranty work and reviewing monthly invoices to ensure that errors are identified and corrected• Provided technical support for all locations with 250+ PCs and 50+ terminals• Installed and repaired all personal computers including laptops, printers and peripherals• Was responsible for all software and hardware purchasing• Effectively managed all off-site sales events with the use of Wireless and VPN technology

• Managed a wide-area network consisting of 200+ PCs and 12 Servers in a Novell / Windows 2000 environment• Supported Citrix MetaFrame XP, MS SQL 2000, American Health – LTC software, and Cisco routers for connectivity between 30 locations• Handled all daily operations that included end user support, hardware and software support, backups, server installations and upgrades, and IT purchases• Provided effective planning for LAN and WAN projects to the Director of Information Technology.• Managed an iMail Email System

• Managed a network of 60 PCs and 7 Servers• Provided technical support to all end users• Support hardware and software in a MetaFrame Citrix, Windows NT, and Windows 98 Environment• Migrated from Citrix WinFrame to Citrix MetaFrame with Windows NT 4.0 Terminal Server Edition• Supported Microsoft NT 4.0 Active Directory• Extended Remote access to Citrix via Modem Pools• Setup and Managed ISDN Internet and POP Email Accounts