I’m a multifaceted and results-driven professional with broad experience in global operations, customer support, and strategic business planning. I thrive in fast-paced, constantly-evolving environments and I’m passionate about identifying opportunities to initiate game-changing business solutions, reduce costs while accelerating efficiency, foster ongoing staff training/development, and inspire team members to achieve their personal best.Operational leadership puts me in a pivotal role to inspire innovation and growth, I understand the mechanisms that drive business forward and I can skillfully create strategic roadmaps that set a foundation for long-term success. Previously serving in numerous leadership roles throughout a broad range of environments has given me key insight into the importance of collaboration between multiple departments, cohesion among all functions, and direction throughout every level of operation. I’m a problem solver with a knack for analysis and strategy and I’m skilled at navigating the complexities of customer interactions. I wear many hats and I pride myself on my ability to offer service with many facets of global operations and customer support, including conflict resolution, performance management, metrics/standards analysis, project management, quality management, and more. I’ve done an excellent job helping organizations grow with skills that are easily transferable to any business and I carry the insight that even seemingly small improvements to operational workflow can possess the ability to create a large impact. Additionally, to every role I bring passion, enthusiasm, and a desire to achieve.