Ryan Chacon Email and Phone Number
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Storytelling has been a lifelong passion of mine stemming from listening to my fatherβs engaging travel stories as a child. This instilled an insatiable curiosity in me. As an instructional designer, I leverage my narrative skills to craft, immersive, memorable, and educational experiences through characters, plot, and compelling storytelling techniques. I bring concepts to life, fostering, motivation, and resonance with learners. My goal is to use my love of storytelling to create informative, inspiring and transformative learning experiences. I continuously experiment with new multimedia tools to make learning, innovative and interactive.Notable Skills:Articulate Storyline/ RiseAudio and Video Recording and EditingADDIE/SAM course developmentGraphic Design Storytelling
Evolent
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Learning ConsultantEvolent Feb 2024 - Presentβ’ Function as a senior instructional designer, creating innovative learning solutions for both internal and external audiences β’ Develop story-driven content to enhance learner engagement and connection to job rolesβ’ Incorporate gamification elements into courses to increase interactivity and motivationβ’ Apply the ADDIE process to create instructor-led and e-learning courses for various soft skill and technical operationsβ’ Collaborate with SMEs to convert technical content into interactive and engaging learning experiencesβ’ Evaluate learning program effectiveness and identify areas for improvement
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Senior Instructional DesignerEvolent Health Mar 2023 - Feb 2024
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Instructional DesignerEvolent Health Aug 2021 - Mar 2023Remoteβ’ Uses the ADDIE process to create instructor-led and e-learning courses for various soft skill and technical operationsβ’ Collaborated as part of an e-learning standards committee to develop an e-learning style guideβ’ Developed and facilitated an Articulate Storyline/Rise workshop for new and existing instructional designers to learn the basics of e-learning and how to build effective e-learning courses β’ Mentored new instructional designers on best practices for developing e-learning courses
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Instructional DesignerAutomobile Club Of Southern California Dec 2019 - Aug 2021Costa Mesa, Californiaβ’ Managed multiple projects collaborated with various subject-matter experts (SMEs) to create effective instructor-led and e-learning training courses delivered to hundreds of learners across the companyβ’ Facilitated train-the-trainer sessions with training specialist with teach-backs and coaching to increase their comfortability with course materialsβ’ Designed e-learning, job aids, facilitator guides and storyboards under tight deadlines -
Training SpecialistAutomobile Club Of Southern California Jan 2018 - Dec 2019Costa Mesa, Californiaβ’ Facilitated technical systems and soft-skill in-person and virtual training to new and existing employees throughout the companyβs national footprintβ’ Collaborated with key business partners to update existing training materialsβ’ Conducted needs analysis to identify training gaps and met with instructional designers to communicate aid in new course development
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Claims RepresentativeAutomobile Club Of Southern California Jun 2014 - Jan 2018Costa Mesaβ’ Managed a high volume of property claims by inspecting property damage, writing repair estimates, and negotiating settlements with members and contractorsβ’ Defended the company in small claims court and participated in various legal depositions
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Property EstimatorAutomobile Club Of Southern California Jun 2015 - Feb 2017North Hollywood, Californiaβ’ Managed up to 30 customer service representatives in a health insurance call center environmentβ’ Trained more than 200 new customer service representatives throughout the country
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Team LeadAlta Resources Aug 2013 - Jun 2014Brea, California- Supervised and coordinated activities of Customer Care Representatives to maximize consumer satisfaction, customer loyalty, performance metrics and quality.- Monitored up to 30 team membersβ customer contacts to observe employee's demeanor, technical accuracy and provided coaching and development to improve or advance performance.- Helped trained new more than 100 employees and helped with the successful launch of a new call center in Florida. -
Customer Service RepresentativeAlta Resources Sep 2008 - Jun 2014Brea, California- Pre-qualified and handled general questions from prospective health insurance members while adhering to strict insurance laws and regulations.- Collaborated with team leaders to update and edit a training manual used by more than 150 new employees.- Part of a training team to help onboard new employees and up-train regular representatives.
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Public Relations InternWd, A Western Digital Company May 2013 - Aug 2013Irvine, California- Developed detailed print/broadcast media lists for targeted pitching using Cision and social media.- Tracked media coverage for WD and its competitors using Cision and other media-tracking services.- Shipped and tracked product to media outlets for potential reviews and articles.- Researched testing methodologies of popular product review websites and prepared a Powerpoint to be shared with various departments.- Drafted press releases for new product launches. -
Social Media InternOcinsiders Nov 2011 - Feb 2012Orange County, California- Maintained organization's Internet presence to include management of onlinegroups and social media pages using Tweetdeck, Hootsuite, and Buffer.- Provided weekly reports on the number of followers and interactions on Facebook, Twitter, and Tumblr. -
Social Media InternKpcc Feb 2012 - 2012Pasadena, California- Assisted with keeping Facebook and Twitter updated and interacted with their more than 50,000 fans and followers.- Pitched social media campaign ideas for member drives to station executives.Documented daily, weekly, and monthly social media analytics using Socialflow, Google Analytics, and Facebook Insights to monitor growth in social media following and tracked which posts had the most interactions.
Ryan Chacon Skills
Ryan Chacon Education Details
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Communications-Public Relations -
Liberal Arts -
Glen A. Wilson High School
Frequently Asked Questions about Ryan Chacon
What company does Ryan Chacon work for?
Ryan Chacon works for Evolent
What is Ryan Chacon's role at the current company?
Ryan Chacon's current role is Learning Consultant π§ | Instructional Designer π¨π»βπ« | E-Learning Developer π¨π»βπ» | Storyteller π° |Experience in crafting Healthcare and P&C Insurance training for technical and soft skill development.
What is Ryan Chacon's email address?
Ryan Chacon's email address is ry****@****ail.com
What is Ryan Chacon's direct phone number?
Ryan Chacon's direct phone number is +162671*****
What schools did Ryan Chacon attend?
Ryan Chacon attended California State University, Fullerton, Fullerton College, Glen A. Wilson High School.
What are some of Ryan Chacon's interests?
Ryan Chacon has interest in Relationship Building, Public Relations, Environment, Science And Technology, Human Rights, Social Media Marketing, Animal Welfare, Health.
What skills is Ryan Chacon known for?
Ryan Chacon has skills like Social Media, Facebook, Customer Service, Powerpoint, Public Relations, Social Media Marketing, Leadership, Microsoft Word, Twitter, Social Networking, Press Releases, Microsoft Excel.
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Ryan Chacon
United States -
4leggett.com, leggett.com, yahoo.com, aol.com3 +191662XXXXX
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Ryan Chacon
Commack, Ny -
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