Yi-Chen Chiu Email & Phone Number
Who is Yi-Chen Chiu? Overview
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Yi-Chen Chiu is listed as Inside sales at Photronics, a company with 490 employees, based in Taipei–Keelung Metropolitan Area, Taiwan, Taiwan, Province Of China. AeroLeads shows a matched LinkedIn profile for Yi-Chen Chiu.
Yi-Chen Chiu previously worked as Customer Service Representative at Photronics and Customer Service Representative at Mks. Yi-Chen Chiu holds Bachelor Of Arts (B.A.), English Language And Literature, General from Tamkang University.
Email format at Photronics
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About Yi-Chen Chiu
I am very interested in the Customer Service Specialist (CSS) position I found posted on company website. Currently working as an sales representative in the semiconductor industry, I am looking to transition to a customer service/sales support position in the technology sector. In my current position, I am primarily responsible for analyzing monthly sales growth and dealing with customer inquiries. After clients place monthly orders, I negotiate and release bookings to our customers after shipments are ready, with the whole process taking 45~60 days. At the end of each month, I calculate each client’s revenues and compare with the last few years to identify specific sales strategies. Extensive use of Excel pivot tables is necessary to generate sales reports and analyze the information to devise better marketing plans. All the order management responsibility and data analysis experience I acquired will allow me to easily transition to the CSS position. My current position requires discussing monthly sales forecasts with our director and also interacting with customers via conference calls to review topics such as lead time, price reduction and product development evaluation. In addition, I also assist in coordinating client product development plans, communicating with 3 different internal divisions to evaluate the cost and feasibility of a project for both sides. As a result, I have developed strong problem solving and communication skills while dealing with both external clients and internal counterparts equally.I’m confident that I can become a highly successful CSS and would appreciate the opportunity to interview and further discuss my qualifications for this position (for more details please see my attached resume). Thank you for your time and consideration…I look forward to hearing from you soon.
Listed skills include Market Research, Market Analysis, Data Analysis, Data Collection, and 40 others.
Yi-Chen Chiu's current company
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Yi-Chen Chiu work experience
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Customer Service Representative
- Managed customer orders and processes for 15 accounts valued NT$5M across Korea, China and Taiwan
- Monitored daily business operation and follow up shipment, S/O, payments and contracts to achieve KPI
- Analyzed sales records to accurately meet customer demands, and successfully create ~95% on-time delivery.
- Communicated with production, sales, customs and logistic teams to ensure highest level of satisfaction
Sales Representative
- Consolidated relationship management with SME clients and reinforced business development. Cultivated 3 new accounts and IPC business with monthly sales of NT$ 10 mil.
- Drove new product implement throughout the project circle, regarding client’s demands, competitive analysis, project scoping and navigation, operation optimization, and product testing.
- Engaged in the negotiation of customer complaints, efficiently resolved the complex issues with compensation reduced by 50%.
Account Specialist
- Planned and executed business development/sales strategies for bicycle parts product lines across overseas markets (CN, SG, TH, US, UK, MX), significantly boosting 1K~2K sales volume and YoY 20% sales growth
- Ranked Top 2 sales as newie. Managed client base of 20 and led overall sales procedures including pricing and quotation, contract negotiation, production management, shipping, and relationship maintenance
- Increased NTD $ 2 million revenue in 6 months by utilizing Excel to analyze key changes of sales pipeline and redesigning new criteria and requirements of customer contracts
- Served as Project Manager to implement 4 new projects to manage design, quality, and production milestones, resulting in 3%~5% market share increase
Business Analyst
1. Worked closely with CEO to identify new business prospects, market targeting, and strategic plotting. 2. Generated 150 potential leads monthly by data collection, segment targeting and networking analysis, successfully drove 15 clients and increased the revenue by 5%.3. Joint-called with senior sales manager for customer visits and business networking.
Colleagues at Photronics
Other employees you can reach at photronics.com. View company contacts for 490 employees →
Kristopher Ramos
Colleague at Photronics
Boise Metropolitan Area, United States
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VK
Valerie Kuhr
Colleague at Photronics
United States, United States
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CB
Charlie Burns
Colleague at Photronics
Allen, Texas, United States, United States
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ST
Steve Taylor
Colleague at Photronics
Allen, Texas, United States, United States
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SW
Scott Whelehan
Colleague at Photronics
New York City Metropolitan Area, United States
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JS
Joseph Skeen
Colleague at Photronics
Meridian, Idaho, United States, United States
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LC
Li Chuan Yan
Colleague at Photronics
Singapore, Singapore
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WH
Wilfred Ho
Colleague at Photronics
Singapore, Singapore
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JS
Jen S.
Colleague at Photronics
Allen, Texas, United States, United States
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윤
윤상필
Colleague at Photronics
South Korea, Korea, Republic Of
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Yi-Chen Chiu education
Bachelor Of Arts (B.A.), English Language And Literature, General
Exchange Student
Frequently asked questions about Yi-Chen Chiu
Quick answers generated from the profile data available on this page.
What company does Yi-Chen Chiu work for?
Yi-Chen Chiu works for Photronics.
What is Yi-Chen Chiu's role at Photronics?
Yi-Chen Chiu is listed as Inside sales at Photronics.
Where is Yi-Chen Chiu based?
Yi-Chen Chiu is based in Taipei–Keelung Metropolitan Area, Taiwan, Taiwan, Province Of China while working with Photronics.
What companies has Yi-Chen Chiu worked for?
Yi-Chen Chiu has worked for Photronics, Mks, Sooner Power Semiconductor Co.,Ltd., Hengkuo Co.Ltd., and Mortgagecs.
Who are Yi-Chen Chiu's colleagues at Photronics?
Yi-Chen Chiu's colleagues at Photronics include Kristopher Ramos, Valerie Kuhr, Charlie Burns, Steve Taylor, and Scott Whelehan.
How can I contact Yi-Chen Chiu?
You can use AeroLeads to view verified contact signals for Yi-Chen Chiu at Photronics, including work email, phone, and LinkedIn data when available.
What schools did Yi-Chen Chiu attend?
Yi-Chen Chiu holds Bachelor Of Arts (B.A.), English Language And Literature, General from Tamkang University.
What skills is Yi-Chen Chiu known for?
Yi-Chen Chiu is listed with skills including Market Research, Market Analysis, Data Analysis, Data Collection, Business Analysis, Leads Generation, Project Management, and Problem Solving.
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