Ryan Chu Email & Phone Number

Vancouver, Canada

• Implemented new features for a claims adjusting application in Gosu/ClaimCenter• Developed an invoicing application on the OutSystems platform for medical practitioners• Created web services to integrate various systems through an ESB• Provided production support for insurance and claims applications (ITSM/ITIL model)• Worked with Operational Excellence and claims managers to develop technical solutions for streamlining various business processes• Implemented insurance rating changes in Duck Creek and enhancements for Java-based web applications to support the organization’s modernization initiative

Burnaby, Canada

• Developed enterprise web applications in a variety of roles (lead, developer, tester, and analyst) across multiple domains (healthcare, telecom, modernization), employing Java technologies such as JUnit, JSF, Hibernate, Spring, and EJBs• Led a remote technical team to develop a technical support search application. Architected the back-end of the application and guided development efforts• Analyzed project-wide performance/technical issues for an enterprise healthcare system• Led a testing team for a module of an enterprise application. Interfaced with clients to clarify business requirements• Mentored junior team members in the internship program and other networking groups• Followed a division-wide set of best practices governing the entire software development life cycle across all projects

Vancouver, Canada

Tools and pipeline programmer for the technology group• Developed the technical infrastructure, libraries, and tools used to create video games across multiple platforms• Implemented features for scripting and design tools using C++, QT, and Python• Coordinated with end-users to improve the usability and workflow of in-house tools and processes in the development cycle• Developed an automated build system to support agile methodologies• Architected a disc mastering pipeline to easily generate builds for multiple platforms, improving iteration times for game teams and QA testing• Optimized the content pipeline to improve content build times by up to 30%Build engineer for Crash Bandicoot: Mind over Mutant (Xbox360/Wii/PS2)• Developed features in a content pipeline to transform user created assets into the final, playable release using Python• Implemented and oversaw the release of the demo version of the product• Managed the disc mastering processes for the final product release in order meet release requirements from Microsoft, Sony, and Nintendo• Managed the build systems and provided development support for in-house tools• Optimized C++ code to improve run-time performance and decrease memory usage. Used a variety of profiling tools and wrote scripts to analyze code output

Burnaby, Canada

• Developed an internet banking system designed for the company's largest corporate clients using Java technologies• Implemented the business logic, UI, and prototypes for payments applications• Provided support for testers and users through various phases of testing• Led the rework of the user interface for a suite of applications and coordinated with business units to improve usability for end users