Jonathan Rydberg Email & Phone Number

Salem, New Hampshire, United States

Boston, Massachusetts, United States

Lebanon, New Hampshire, United States

Portsmouth, New Hampshire

Phoenix, Arizona Area

As part of the highly specialized team 'Agency Xperience', I manage a portfolio of projects that span the service lines of Defero. Defero is a full-service marketing agency, specializing in digital, with a national presence. My projects include planning and managing design and development of websites, marketing campaign strategies, email/SEO/paid media marketing, and intra-agency communication.

Phoenix, Az

I am a Project Manager for Transcentra, Inc. My duties mainly include the development, implementation and execution of efficient project plans to on-board client accounts onto our company's Transaction Management System. I am responsible for maintaining exceptional standards of quality in regards to detail, service and delivery of project specifications in an environment that requires near-perfect foresight and full accountability. I very much enjoy the challenge of being tasked with carrying out my responsibilities within budgetary and timeline constraints while meeting and exceeding client expectations. Specific duties include, but are not limited to, the following:-Managing the transition of client businesses onto the transaction management software and operational platform supporting retail and wholesale Lockbox processing services.-Leading the planning, implementation, execution and realization of these projects.-Defining project scope, specific tasks and allocation of resources-Tracking project progress.-Providing direction for the project, while monitoring and providing continuous reporting of progress, obstacles, solutions, and quality assurance and control.-Providing consistent, exemplary customer service.-Supplying reports of the outcomes of the project, including evaluations and assessment.-Leading teams in an organized, highly accountable environment.

College Of Health Sciences And Nursing, Division Of Health Sciences

Previously held position as Project Manager in Central Academic Affairs Office for the University of Phoenix in Phoenix, Arizona. I worked on curriculum development and revision along with a wide array of other special projects in the Health Administration programs for the College of Natural Sciences. Vacated position at my own volition. Specific role responsibilities included: Higher education curriculum development at the Associate’s, Bachelor’s, and Master’s degree levels. Project planning and implementation Needs assessment and change management Program diagnostics and assessment Collaboration with multimedia team to develop and implement various software solutions in academic curriculum and QA of delivered products. Projects include: - Electronic Health Record education - Healthcare Facility Design - Wellness curriculum games Action-oriented strategy development Performance management processes and succession planning Balancing accounts/budgets with the highest accuracy Managerial coaching and team-building Vast research and implementation of findings in a business and healthcare environment Acknowledgement of Federal disclosure laws, including HIPAA and FERPA Create, manage and analyze a variety of reports through various software applications - Including, but not limited to: Microsoft Excel, PowerPoint, Word, Access, Project and Visio

Unpaid internship that resulted in gainful employment. Assisted with patient scheduling, data gathering, creating accurate records of patient health and balancingof budgets/insurance payments in the Oncology division of the Mayo Clinic Hospital. Promoted to lead a team of Nursing Assistants in an 18-count Operating Room facility. Assisted physicians and nurses cooperatively during surgeries while remaining on hand to make surgicalpreparations, transport patients and retrieve equipment and samples. Refinement of my ability to work in a medical environment where punctuality, intelligence and accuracyare expected.

Worked closely with customers to ensure that past-due accounts were brought up-to-date in a timelymanner. Created balance sheets, divisional accounting and management reports that gathered organizational dataand verified profit or loss. I upheld a fiduciary responsibility of ethics, honesty, and trust to all parties while mediating any arisingconflicts. Gained invaluable experience in finances and the proper conduct of such business in a large corporation.

Master’S Degree, Education, 3.8

Education: Science and the Public. Communicating science principles to bolster public science literacy. Thesis: Targeted public science.

Master’S Degree, Health Care Administration

Curriculum Development, Software Enhancement

Bs, Business Administration; Management