Ryder Richards Email & Phone Number

I am a results-driven professional with a diverse background in management, business development, and customer support. Currently, as an Area Manager at Amazon, I lead a team of associates, ensuring we consistently meet and exceed performance goals. My role involves analyzing key performance indicators, maintaining high compliance standards, and developing strategies to enhance workflow efficiency.Previously, as a Business Development Representative at FitzMark, I successfully built and managed a pipeline of transportation opportunities, handled pricing and negotiations, and supported both new and existing customers across various transportation modes. My experience at Omnicell as a Professional Services Specialist helped build my skills in project management, workflow analysis, and customer support, where I contributed to hardware setup, configuration, and successful go-live support.My career began at Apple, where I excelled as a Tier 1 Apple Support Advisor, delivering high customer satisfaction through effective issue resolution and training. I hold a B.A. in Political Science from the University of Alabama, where I graduated in 2022. I bring strong skills in Salesforce, Microsoft Excel, KPI analysis, and contract negotiations, coupled with a passion for people leadership and relationship building. I am committed to leveraging my experience and skills to drive operational excellence and deliver outstanding results in any environment.

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  The University Of Alabama

  Political Science