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Ryan Douglas Email & Phone Number
Chief Technology Officer (CTO)
at
BI WORLDWIDE
2 work emails found
@digitalriver.com
4 phones found area 952
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Chief Technology Officer (CTO)
Location
Minneapolis, Minnesota, United States
Company size
Who is Ryan Douglas? Overview
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Quick answer
Ryan Douglas is listed as Chief Technology Officer (CTO) at BI WORLDWIDE, a with 1923 employees, based in Minneapolis, Minnesota, United States. AeroLeads shows a work email signal at digitalriver.com, phone signal with area code 952, and a matched LinkedIn profile for Ryan Douglas.
Ryan Douglas previously worked as Chief Operating Officer at Digital River and Chief Information Officer at Digital River. Ryan Douglas holds Bachelor Of Science, Computer Science from University Of Wisconsin-Madison.
Company email context
Email format at BI WORLDWIDE
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{first_initial}{last}@digitalriver.com
89% confidence
AeroLeads found 2 current-domain work email signals for Ryan Douglas. Compare company email patterns before reaching out.
Profile bio
About Ryan Douglas
COO & CIO | OPERATIONS, IT, ENGINEERING, PRODUCT MANAGEMENT, & CUSTOMER SUCCESS ● Global Ecommerce Transformation, Product Innovation, & Staff / Customer Collaboration ● 7+ Year Average Retention Among Fortune 100 Customers ● Multi-Country Leadership & Performance Acceleration ➜ FOCUS ON INNOVATION & TRANSFORMATION: ● Evolution to cost-effective, scalable cloud infrastructure, virtualization for seamless business flow, and high-touch, patented operational improvements handling peak holiday volume for world-leading retailers. ● Scalable support enabling billions in annual business volume and increasing NPS 56 points in 2 years. ● 70% infrastructure savings and 67% lower runtime costs in under-budget AWS cloud initiative, with zero business impact.● Proactive tiered support model and portal strengthening customer relationships and partnerships with new incident reporting, chat, joint problem-solving, and customer journey navigation. ➜ MY LEADERSHIP SCOPE & IMPACT: ● Oversight, development, and motivation for multicultural teams in 12 countries. ● Cross-functional team motivation essential to transformation success – streamlining customer service and support, while enabling rapid growth. ● Organizational design paving the way for effective collaboration across countries and time zones. ● Exceptional employee engagement and retention earned by inspiring collaboration and recognizing staff achievements. ● Administration, financial reporting, and tax accountability for 20 affiliates (Americas, APAC, Europe) as Managing Director and President.➜ EXECUTIVE EXPERTISE Global Impact | Infrastructure | Ecommerce / SaaS | Operational Improvements | IT Engineering | Cloud | Global Markets | Modernization | Employee Retention | Transformation | Customer Relationships | CSAT | Product Innovation | Partner Enablement | Cost Savings | Board Advisory | Onboarding | Financial Reporting | Systems Performance | Scalability | M&A Integration | Operability | Customer Success | Global Teams | Mentoring | Business Growth | Cultural Change | Risk Mitigation | KPIs | Startups | Stakeholder Relations | Managed Service | Mid-size & Large BusinessRyan Douglas ryanpdouglas14@gmail.com
Listed skills include Cloud Computing, Databases, Sql, Database Administration, and 36 others.
Current workplace
Ryan Douglas's current company
Company context helps verify the profile and gives searchers a useful next step.
Bi Worldwide
16 roles · 31 years
Ryan Douglas work experience
A career timeline built from the work history available for this profile.
Chief Operating Officer
CurrentDigital River COO, 2020–Present; CIO, 2018–2020 2018–Present➜ COST-SAVING TRANSFORMATIONS, NEW EFFICIENCIES, PEAK CUSTOMER & EMPLOYEE RETENTION ● Customer growth, performance, operability, and employee / customer satisfaction from new strategies benefiting shareholders, customers, and employees at provider of ecommerce services in 220+ markets. ● 24x7, 12-country oversight for teams handling customer / partner requirements. ● Platform and product modernization through strategy planning and on-time execution. ● Employee empowerment (1-1 interaction, collaboration in strategic decisions, town halls, recognition). ● Managing Director / President role at 20 global affiliates (Americas, APAC, Europe); Board advisor. ● 350 global reports (Operations, Technology, Product, Customer Success).➜ CLOUD, CUSTOMER SATISFACTION, SUPPORT INNOVATION, & STAFF ENGAGEMENT ACHIEVEMENTS:► High customer satisfaction and retention; reinforced partnerships with new Technical Account Managers handling enablement, advocacy, launches, and new projects. ► New Solution Center / tiered support with sophisticated incident reporting, problem-solving, real-time status, live chat, and customer journey navigation – handling 100,000+ cases annually. ► Cost-saving AWS public cloud / cloud SaaS initiative addressing Oracle, SAP, Data Services, and other expenses; established IT as service reliability and infrastructure enabler and managed vendors. ► Low attrition despite strong competition for talent; sponsored “TED Talk” events to promote recognition and ideation.
Oct 2020 - Present
Chief Information Officer
Feb 2018 - Oct 2020
Vice President, Chief Cloud Officer
Digital River VP, Chief Cloud Officer, 2015–2018); VP, Cloud Engineering, 2015 2015–2018 ➜ HIGH-PROFILE SUPPORT TO KEY CUSTOMERS; POST-M&A CLOUD TRANSITION ● Authority for global private and public cloud infrastructure, engineering, and operational support – satisfying demand during peak volume. ● Customer business scalability for intensive holiday volume from releases, limited edition rollouts, discount periods, and other events. ➜ PRIVATE CLOUD TRANSITION & HOLIDAY PEAK / HYPERCARE MODEL ACHIEVEMENTS: ► CAPEX and OPEX savings from under-budget data center modernization – meeting 2X Black Friday / Cyber Monday volume with better scale and performance. ► Faster provisioning via private cloud as key step in post-M&A, 13 data-center consolidation. ► Rigorous operational discipline supporting Fortune 100 customer during holiday peak season, with better throughput and auto-scaling for shopper experience. ► Patent for order management solution.
Oct 2015 - Feb 2018
Vice President, Cloud Engineering
Mar 2015 - Oct 2015
Group Vice President, Information Technology Engineering
Digital River Group VP, IT Engineering; Sr Director, IT Engineering; Director Database Operations; Sr DBA Manager 2005–2015 ➜ OVERSIGHT OF INFRASTRUCTURE, ARCHITECTURE, ENGINEERING, & OPERATIONS SUPPORT ● Relational database team management with focus on data security and high availability; directly contributed to ecommerce platform development during fast company growth. ● New automation solutions. ● Worldwide data center support as DBA handling engineering solutions, automation, and standardization. ● SLAs developed with Legal.
Sep 2013 - Mar 2015
Senior Director Of Information Technology Engineering
Jul 2011 - Sep 2013
Director Of Information Technology
Jan 2010 - Jul 2011
Associate Director Of Database Operations
Jan 2009 - Jan 2010
Senior Technical Database Administration Manager
May 2008 - Jan 2009
Technical Database Administration Manager
May 2007 - May 2008
Database Administrator / Sr. Software Engineer
Apr 2005 - May 2007
Engineering Manager
2003 - 2005
~2 yrs
Software Consultant
Mad Scheme Limited
2001 - 2003
~2 yrs
Software Engineer
Ancept, Inc.
2000 - 2001
~1 yr
Network Applications Developer
1996 - 1999
~3 yrs
Team & coworkers
Colleagues at BI WORLDWIDE
Other employees you can reach at biworldwide.com. View company contacts for 1923 employees →
KS
Karen Skroh
Colleague at Bi WorldwideSt Joseph, Missouri, United States
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JC
Jill Cecala
Colleague at Bi WorldwideMendham, New Jersey, United States
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LA
Luzmaria Avila
Colleague at Bi WorldwideGuatemala
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AR
Abdullah Rolando
Colleague at Bi WorldwideMozambique
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SW
Scot Wilks
Colleague at Bi WorldwideNewburyport, Massachusetts, United States
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RR
Rick Rice
Colleague at Bi WorldwideGatineau, Quebec, Canada
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WR
Wanda Reiter
Colleague at Bi WorldwideEden Valley, Minnesota, United States
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MG
Mark Grube
Colleague at Bi WorldwideEden Prairie, Minnesota, United States
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HH
Hugo Harris
Colleague at Bi WorldwideGreater Sydney Area, Australia
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JH
Jess Hepinstall
Colleague at Bi WorldwideMinneapolis, Minnesota, United States
View →
Karen Skroh
Colleague at Bi WorldwideSt Joseph, Missouri, United States
View →
JC
Jill Cecala
Colleague at Bi WorldwideMendham, New Jersey, United States
View →
LA
Luzmaria Avila
Colleague at Bi WorldwideGuatemala
View →
AR
Abdullah Rolando
Colleague at Bi WorldwideMozambique
View →
SW
Scot Wilks
Colleague at Bi WorldwideNewburyport, Massachusetts, United States
View →
RR
Rick Rice
Colleague at Bi WorldwideGatineau, Quebec, Canada
View →
WR
Wanda Reiter
Colleague at Bi WorldwideEden Valley, Minnesota, United States
View →
MG
Mark Grube
Colleague at Bi WorldwideEden Prairie, Minnesota, United States
View →
HH
Hugo Harris
Colleague at Bi WorldwideGreater Sydney Area, Australia
View →
JH
Jess Hepinstall
Colleague at Bi WorldwideMinneapolis, Minnesota, United States
View →
1 education record
Ryan Douglas education
-
University Of Wisconsin-Madison
FAQ
Frequently asked questions about Ryan Douglas
Quick answers generated from the profile data available on this page.
What company does Ryan Douglas work for?
Ryan Douglas works for BI WORLDWIDE.
What is Ryan Douglas's role at BI WORLDWIDE?
Ryan Douglas is listed as Chief Technology Officer (CTO) at BI WORLDWIDE.
What is Ryan Douglas's email address?
AeroLeads has found 2 work email signals at @digitalriver.com for Ryan Douglas at BI WORLDWIDE.
What is Ryan Douglas's phone number?
AeroLeads has found 4 phone signal(s) with area code 952 for Ryan Douglas at BI WORLDWIDE.
Where is Ryan Douglas based?
Ryan Douglas is based in Minneapolis, Minnesota, United States while working with BI WORLDWIDE.
What companies has Ryan Douglas worked for?
Ryan Douglas has worked for Bi Worldwide, Digital River, Renew Data Corp., Mad Scheme Limited, and Ancept, Inc..
Who are Ryan Douglas's colleagues at BI WORLDWIDE?
Ryan Douglas's colleagues at BI WORLDWIDE include Karen Skroh, Jill Cecala, Luzmaria Avila, Abdullah Rolando, and Scot Wilks.
How can I contact Ryan Douglas?
You can use AeroLeads to view verified contact signals for Ryan Douglas at BI WORLDWIDE, including work email, phone, and LinkedIn data when available.
What schools did Ryan Douglas attend?
Ryan Douglas holds Bachelor Of Science, Computer Science from University Of Wisconsin-Madison.
What skills is Ryan Douglas known for?
Ryan Douglas is listed with skills including Cloud Computing, Databases, Sql, Database Administration, Web Services, Linux, Software Development, and Agile Methodologies.
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