Ryean Hafeez Email & Phone Number

Fort George G. Meade, Maryland, United States

•Performing load/system testing through Load Runner Enterprise (LRE) automated tools.•Communicating with government to get business and functional requirements for the quarterthrough scrum meetings.•Analyzing regression test results to evaluate system performance and to identify potentialbottlenecks.•Developing, modifying, and updating scripts using MicroFocus VuGen using coding languagessuch as HTML and Javascript to meet quarterly requirements.•Conducting manual tests using scripts to optimize workflows as well as to test and tracksystem defects.

Arlington, Virginia, United States

- Served as the go-between for end users and programmers to ensure on-time delivery ofrequirements.- Structured and presented webinars that displayed company's database functionalities.- Documented defects and discussed among team members to brainstorm potential solutions.- Created test suites in Azure DevOps to conduct software regression testing during Agile sprints.

2311 York Rd, Lutherville-Timonium, 21093

- Developed two application frameworks using C# and SQL Server to automate data collection processes. Both applications are currently in production. One of the applications has the potential to save UPS $650,000 - $800,000 yearly. - Used Agile software development approach for both projects and collected business and functional requirements from product owner as well as non-functional requirements. - Conducted user-acceptance testing to make sure applications meet end user needs.

601 W Lombard St. Baltimore Md, 21236

- Worked remotely with a team to troubleshoot and resolve issues involving university communications systems as well as campus computer networking systems. - Provided technical assistance in configuring and maintaining university software. - Identified effective solutions and offered explanations to both customers and co-workers

Bachelor'S Degree, Information Technology

High School Diploma, Pre-Medicine/Pre-Medical Studies