As an Office Specialist at Brigham Young University's Undergraduate Education Dean's Office, I played a vital role in ensuring smooth operations and efficient communication within the office. I handled incoming office calls, emails, and other communications, demonstrating interpersonal and communication skills. I also provided customer service to students who had problems, questions, and concerns with their general education courses. Additionally, I aided in managing and maintaining office finances through expense reports, overseeing the schedule and calendar, and updating and maintaining the office website. By effectively managing multiple tasks and prioritizing responsibilities, I contributed to the overall success and efficiency of the office.

In my role as a Teaching Assistant for the Biology and Microbiology department at Brigham Young University, I made significant contributions to the academic success of over 200 undergraduate students. Collaborating closely with faculty members, I assisted in the development and delivery of engaging and informative lectures, labs, and tutorials. By effectively communicating complex course concepts, I fostered an interactive learning environment that facilitated student comprehension and engagement.One of my key responsibilities was providing individualized academic support to students through regular office hours. During these sessions, I addressed students' questions and concerns, offering guidance on course concepts and laboratory techniques. By tailoring my approach to meet each student's unique needs, I helped them overcome challenges and achieve their academic goals.