Rykiel Ramnath Email & Phone Number

Johannesburg, Gp, Za

City Of Johannesburg, Gauteng, South Africa

Produce engaging video content for a diverse range of clients, including large corporates and tech startups and small businesses.My day-to-day is everything below:Scriptwriting and storyboardingCinematography and lightingVideo editing and post-productionSound design and music selectionClient communication and project managementI leverage strong technical skills in AI, software and equipment, Adobe Premiere Pro, Adobe After Effects, Midjourney, Gemini, DSLR cameras to create visually stunning videos.Always utilising storytelling techniques to craft compelling narratives that resonate with target audiences.

South Africa

Achievements:- Launched an online streaming platform for our employees to enjoy our entertaining video content.- Reduced video creation costs by ~80% through strategic decision-making and in-house skills development.A full stack digital specialist in a B2B tech company is someone who understands what the business strategy is and then sets targets, plans, generates and publishes digital content on targeted digital channels to meet those targets.🤖 With thorough experience of the full marketing mix, I derive a video content strategy, research, create, edit, instantiating of online channels, managing them, including analytics, reporting and iterating. This intense but rewarding process can be all done seamlessly within a small team of smart creative humans and AI methods.💪🏽 My favourite part of the role is video storytelling and seeing how people react and engage with it - a healthy passion of mine that I am pursuing into doing full-time.

Johannesburg, Gauteng, South Africa

EOH were on the lookout for someone to complement their already superb Group Communications team. Someone with extensive technical exposure to digital platforms and business acumen on how to use these platforms to transform and grow the business.With my experience in digital transformation projects, C-level presentations and affinity for people development, I slotted right into the team.AchievementsThe COVID-19 pandemic accelerated digital projects within the company, with fun and interesting platforms being launched to drive employee engagement.- Launched the employee WhatsApp bot where EOH employees can access company information, ask the CEO questions and submit ideas to improve the business - all within a secure, POPIA compliant solution.- Launched a live stream platform where employees engage with each other in a serendipitous virtual environment- Crafting and managing execution of Group Communications strategy and policy.- Evolving the Group Communications strategy into a Corporate Reputation strategy.ResponsibilitiesApart from being instrumental in delivering and executing on EOH's first bottom-up strategy in 22 years, my day-to-day involves liaising with the CEO, CFO, CRO and other C-level executives to formulate their strategic communication needs. I then analyse the engagement needs of both internal and external stakeholders to ensure that the message is delivered within the right channel, in the right format, at the right time.Whether it's via conversational interfaces, social channels or personalised portals, the objective is to persuade stakeholders to believe in EOH's purpose and become personally invested in the company.

Johannesburg Area, South Africa

Evangelising digitisation, digitalisation and digital transformation to employees, potential customers and business partners.Achievements- Re-positioning the Cornastone brand, launching Cornastone's first-ever marketing campaign in 19 years and enhancing the website to generate quality B2B leads.- Involved in convincing a fintech disruptor, beverage manufacturer, telecommunications provider and startup bank to utilise Google Cloud's API management platform to grow their business.Responsibilities- As Google Cloud product owner, I incorporate their impressive array of cloud services (APIs, AI and machine learning algorithms) into meaningful solutions for large corporations or nimble startups.- As the marketing manager, I manage digital marketing campaigns, events, internal communications and partner funding across the entire organisation and generate pre-sales content to solidify Cornastone's position as the ultimate digital enabler.

Johannesburg Area, South Africa

My work ethic in and ambition 2015 propelled me to a management position within the Digital Marketing team.Achievements: ~ Launched Telkom App for Apple and Android in Dec 2016 which has improved customer service scores.~ Award-winning Telkom Community (C2C - customer to customer self help) launched ahead of schedule in Nov 2015.~ Google Play Store Billing is a payment method that allows customers to purchase movies, music, apps and games using their Telkom account/airtime.~ Self Help Videos to help customers install their Internet setup at home.~ Pay for your ShowMax subscription using your Telkom account.Responsibilities included:- Developing and implementing customer service strategy for the digital age.- Developing digital marketing campaigns to promote self service channels.- Ensuring alignment across digital service channels (SMS, USSD, web and app).- Deliver innovative solutions to mitigate and reduce call centre drivers.- Reporting and presentations to EXCO to ensure business goals and targets are being met.- Ensuring that the team have an awesome work/life balance.

Centurion, Gauteng

Achievements:~ Promotion to Specialist~ Upgrading Telkom website with new design and UX, consolidating all Telkom brands into asingle interface.~ Self Help Tools (Track your order, reporting a fault and tracking a fault).Managing the strategy, implementation, digital design and development of digital channels:o Develop and conceptualise relevant digital channel strategies to drive service adoption over digital channels including Self Service iOS and Android apps;o Develop and implement creative and highly measurable social digital channels and platforms that facilitate upsell and retention of existing customers;o Participates in brainstorming sessions, strategic and creative sessions, contributing digital/ interactive/new media ideas on self service platform;o Manage the day to day operations of the portfolio;o Maintain close co-operation and cordial working relationships with relevant internal and external stakeholders;o Facilitate and co-ordinate relevant industry body participation;o Manage and co-ordinate advertising inventory to ensure sales are maximised.• Continuously evaluate performance of the portfolio:o Identify customer service problem areas as early as possible and propose solutions or appropriate strategies with the customer being the forefront of innovation;o Optimize designs to improve existing products, processes, quality and costs whilst complying with specifications;o Conduct benchmarking exercises to ensure portfolio employs best of breed technology and processes to deliver its mandate;o Regularly report on engagement, conversion and traffic growth;o Designs and monitor the production and dissemination of reports.

Centurion, Gauteng

• Digital product development and analysis of current digital products in the market.• Requirements gathering• Technical analysis of digital products• Technical development of digital applications - MXit Portal and Game Development/Management - Facebook Self Service - BlackBerry Carrier Billing• WASP (Wireless Application Service Provider) product development - Event Based Billing (once-off payments for music, apps, ringtones, horoscopes etc. as well as subscriptions to these services) - SMS Coverage (SMS your address to 43482) and Telkom Store Finder (Dial *120*8686# to find closest store, airtime outlet or Wi-Fi hotspot)

Bcom Honours, Information Systems & Technology

BCom Hons. Information Systems & Technology BSc Computer Science

Bsc, Computer Science & It