• Work with community development partners to help them craft financing strategies, access public subsidies, and secure private financing to assure successful project execution.• Serve as one of two primary underwriters who originates, structures, and underwrites financing requests for real estate projects that create more equitable outcomes in the DC Region.• Evaluate mission alignment of proposals, management capacity of sponsors, organizational structure, and financial feasibility.• Develop strategic collaborations with public sector agencies at the local level.• Conduct due diligence and financial analyses, draft credit memoranda, and present loan recommendations to LISC’s national Credit Committee and the LISC Board of Directors, as applicable.• Develop and implement a local lending strategy which responds to unmet needs in the housing and commercial market.• Coordinate internal and external relationships that are critical to growth of LISC DC’s lending portfolio including relationships with LISC Housing and LISC Policy staff and other national and local staff, originators of LIHTC and NMTC transactions via LISC affiliates NEF and NMSC, financial institutions and other program partners.• Represent LISC as an expert on community development lending and share best practices to community partners and stakeholders, as well as at regional and national conferences, trainings, and events.• Demonstrate commitment to racial and economic equity, with a track record of work that has contributed to more racially and economically equitable outcomes in the DC Region and nationally.

• Manage a portfolio of 40-50 clients while maintaining strong customer relationships through phone and email communication.• Collaboratively problem solve with clients and asset management team to offer solutions when issues arise.• Successfully handle communication with new & existing clients from initial sales call to closing.• Coordinate with various departments including processing, credit risk, and underwriting to ensure timely closings with the title company and/or attorney.• Write and present weekly progress reports, updates, and expectations of loan approval to upper management and client’s asset management team.• Collect and analyze customer financial information for multifaceted and/or complex clients & businesses.

• Managed loan pipeline size of 30-35 clients from origination to close through phone and email communication.• Pursued prospective opportunities to retain and/or develop new clients. • Recommended loan solutions in accordance with lending guidelines and clients' requirements.• Developed and prepared loan solutions and referred products and services; reviewed documentation to ensure compliance.

• Created Preapproval letters after loan officer qualification and reviewed files for accuracy prior to transition to processor.• Helped keep Loan Officer organized by reviewing pipeline of 20-30 clients daily to monitor team turn times, lock expirations, and other upcoming deadlines.• Worked with the marketing department to create marketing materials for agents.

• Developed strong relationships with potential clients and referral partners. • Handled routine and complex customer questions and assisted with problem resolution via phone or email. • Managed loan pipeline from origination to close. • Worked in person with borrowers to structure loans. • Provided professional follow-up to company-provided leads. • Liaison between the customer, Loan Officer, processor, and underwriting.

• Ranked top Submission Coordinator for the quantity of loans funded in 2017.• Closed over $13,000,000 in funded loans in 2017 with FICO scores ranging as low as 500.• Averaged $1,000,000 in funded loans per month in 2017 which lead to membership in the President's Club.• Acquired knowledge about specific mortgage loan programs and applied information to help home buyers get to their closings.• Managed a pipeline size between 25-35 clients with excellent multitasking skills• Worked closely with Mortgage Loan Originator and Mortgage Processor in order to submit file to underwriting department.• Acted as the main point of contact for all parties involved in process of loan approval.• Handled routine and complex customer questions and assisted with problem resolution via phone or email.

• Researched across multiple administrative databases in order to find beneficiaries for active policyholders.• Worked with a team of 20 people to define, measure, and achieve goals related to monthly quota of searched policyholders. • Performed data entry into the workflow documentation system, while meeting departmental quality and production standards. • Worked independently within a high production team environment • Ordered files from offsite locations in order to identify key data needed to perform a search.

• Sampled consumer products in Pepperidge Farm laboratory and routinely documented properties and imperfections to implement continuous improvement of quality systems. • Routinely measured pH and moisture of products using pH/moisture meter, while entering data into Microsoft Excel in order to predict shelf life of products. • Completed front office reception duties; including greeting guests, answering phones, handling company inquiries, sorting and distributing mail, and scheduling appointments. • Successfully redesigned plant’s documentation system in order to portray an organized reference guide for following standard operating procedures.

• Worked with aspiring soccer players (ages 3-18 yrs old) instilling importance of health and safety,techniques of the sport and equipment use• Assessed and enhanced player’s skills by monitoring performance during practice, group exercises andcompetition• Encouraged respect for personal property, officials, equipment, and facilities• Imparted the value of team leadership, rules, sportsmanship, and game strategy to all participants

• Worked with Accounting Manager in handling general administrative duties; including managing supply inventory, filing, copying, assisting in bank reconciliations as well as provided department support sorting and distributing mail, in addition to scheduling appointments• Maintained accounting databases by updating and entering client information