• Managed a database of 20+ clients/month, crafting tailored outfits with digital marketing techniques, resulting in increased engagement and sales conversion.• Manage a team of 25 persons to deliver exceptional customer service.• Achieve weekly revenue goals of $180,000, enabling my department to meet district quotas. • Implemented sales strategies to teach team members how to increase their goals and commissions. • Provided weekly reports to department and store management.

During my tenure as a Retail Specialist, I implemented innovative sales strategies that drove a significant $26,000 increase in monthly revenue. My commitment to providing exceptional customer service resulted in a notable 12% increase in customer satisfaction ratings, solidifying lasting relationships with clients. I also took on the role of training and mentoring new team members, contributing to improved sales performance department-wide. Through these efforts, I demonstrated a dedication to excellence and exceeded sales targets while maintaining a high standard of professionalism and expertise as a Retail Specialist.

As the Marketing Manager, I have developed a cross-channel social strategy, driving 35% online booking growth. Increased non-follower engagement by 102% with Instagram reels. Launched loyalty program promotion, achieving 18% monthly sales increase. Delivered 500+ tailored social assets. Lastly, I automated content calendar ensured consistent 3-5 weekly Instagram posts. Collaborated closely with salon owner and boutique buyer for success.

Engaged actively with 10K+ online community members. Created "Spirit Team" TikTok page to target younger demographics and align with national spirit programs. Grew followers by 5,000+ in three years. Enhanced "Spirit Team" brand through collaboration with athletics marketing staff across 19 varsity sports. Introduced "Meet the Team Monday" for Utah community interaction with spirit team members. Collaborated closely with Spirit Team Director to uphold University social media and marketing policies.

Implemented promotions diversifying fountain drink choices to boost purchases. Produced engaging TikTok videos, yielding a 50K impression rise. Managed a digital marketing calendar for 15 weekly outputs. Presented quarterly reports outlining deadlines and performance goals to the CEO. Promoted the "Free Frazil Friday" campaign in Summer 2022 to raise Frazil awareness and drive sales. Facilitated communication with the Marketing team.