Rylea Stark

Rylea Stark Email and Phone Number

Customer Success Specialist @ Bitcoin Well
Edmonton, AB, CA
Rylea Stark's Location
Edmonton, Alberta, Canada, Canada
Rylea Stark's Contact Details

Rylea Stark work email

Rylea Stark personal email

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About Rylea Stark

My passion for information technology began when I was ten years old, enchanted by the magical light box in front of me I began my adventure to learn how computers and their related technologies worked. At the time our family computer came with the Microsoft Office suite to which I quickly learned how to build an HTML website using font, hyperlinks, and clipart (of all things!).By the time I was twelve I had started a small flash game arcade that was targeted to my age demographic; I wanted to provide a safe, reliable, and (mostly) ad-free experience so my friends and I could play games together. While building we created a comprehensive design; which allowed me to integrate leaderboards, badges, and a forum. I started building a backlog of games that would be released on schedule using future-dated timestamps and a cron job to release content on a relatively consistent schedule.Halfway through my other project, I started working on Rivr (a social media platform), We built Rivr on-top of a distributed server stack that encompassed a staging environment (using SVN for revision tracking), and a lifecycle engine developed by my colleague Kevin Mark; using his engine we were capable of pushing new versions of our platform live with just a couple clicks of a button. Our platform successfully served markets in Canada, USA, and the UK/EU. In 2014, Kevin and I built WeatherDoge - An open-source weather application for android devices; While the tone of the application is rather comical, we built this with the intention of proving you can build an application that functions using as few API endpoints as possible from the Google Play platform. WeatherDoge is still maintained to this day and has been on over 110,000+ Android Devices around the world.From 2016 onwards, I provided many hands-on hours to Fellowsfilm and helped them build the brand into a successful community that now serves over 100,000+ unique users in a month with more than twenty million requests. Fellowsfilm hosts one of the LARGEST mod communities for OMSI2 and we have had previous sponsorships with Aerosoft and SCS Software.I’m always looking for opportunities to use my skills to engineer highly-available infrastructure; using my various skills in PHP (Laravel), HTML/CSS, Bash, Python, and Javascript; I am a highly motivated self-learner/starter with a T-Shaped skill pattern. I’ve spent an extensive amount of time learning various management skills such as Business Administration, Team Development and Coaching, Staff Retention, Recruitment, Skill Building, and Project Management.

Rylea Stark's Current Company Details
Bitcoin Well

Bitcoin Well

View
Customer Success Specialist
Edmonton, AB, CA
Employees:
25
Rylea Stark Work Experience Details
  • Bitcoin Well
    Customer Success Specialist
    Bitcoin Well
    Edmonton, Ab, Ca
  • Versobit
    Director
    Versobit Apr 2011 - Present
    Edmonton, Alberta, Canada
    We are a small software development team based in Canada, with global partners. We build quality software and offer bespoke hosting solutions to our clients.- Developed/Designed a FOSS Android/Java weather app with 111,000+ unique installs.- Maintained and expanded upon a small LAMP-based social network.- Engineered large custom PHP web applications for clients with Laravel 5.- Deployed high-availability applications on Compute Engine and DigitalOcean.- Maintain servers in various data centers throughout the world.- Provide managed services for SMB's for network infrastructure (wi-fi, routing, NAS servers, etc).
  • Retention.Com
    Implementation Manager
    Retention.Com Oct 2023 - Jun 2024
    Edmonton, Alberta, Canada
  • Reach
    Onboarding Specialist
    Reach Jul 2022 - Mar 2023
    Calgary, Alberta, Canada
    - Own and manage the onboarding process for new e-commerce clients, ensuring all necessary technical requirements are met and any issues are resolved within the specified SLA.- Act as the main point of contact for internal teams regarding technical issues and concerns related to clients.- Work closely with cross-functional teams, including engineering, customer support, and product management, to ensure smooth operations and successful product launches.- Lead product ownership and management efforts, including feature prioritization, road-mapping, and stakeholder management.- Monitor and review SLAs for clients to ensure compliance and take appropriate action as necessary.- Stay up-to-date with industry trends and technology advancements to continuously improve the onboarding process and ensure the company stays competitive in the e-commerce space.
  • Reach
    Client Success Manager
    Reach Sep 2021 - Jul 2022
    Calgary, Alberta, Canada
    - Manage and maintain relationships with key e-commerce clients, ensuring their satisfaction and addressing any issues that may arise.- Act as a primary point of contact for clients, providing support and guidance on product offerings, account management, and other areas of concern.- Collaborate with internal teams such as sales, marketing, and logistics to ensure that client needs are met in a timely and efficient manner.- Analyze customer data and provide feedback to leadership on trends, opportunities, and areas for improvement in client services.- Identify new revenue opportunities and upselling opportunities for clients, and work with sales teams to close deals.- Utilize Zendesk as the main customer service platform to manage and respond to customer inquiries and complaints, ensure high levels of customer satisfaction.- Streamline the onboarding process for new clients by creating and implementing a comprehensive boarding flow.
  • Clearwest Solutions Inc.
    Sales And Service Specialist
    Clearwest Solutions Inc. Dec 2020 - Sep 2021
    Calgary, Alberta, Canada
    - Maintain an extremely detailed and highly curated customer service experience.- Search for cold leads by contacting customers and performing discovery actions.- Actively participate in training and skill-building opportunities provided by TELUS.
  • National Neon Displays
    Installer
    National Neon Displays Jun 2019 - Jun 2020
    Calgary, Alberta, Canada
    - Executed, Modified, and Created Manufacturing Specifications and Documentation.- Worked with power tools to install interior and exterior signage.- Ensured compliance with D-O-T and OHS for safe transportation and crane operations.- Manufactured signage to approved specifications.
  • Urus Group
    Web Marketing Analyst
    Urus Group Mar 2019 - May 2019
    - Designed and deployed several new websites for various brands under the partnership ahead of schedule.- Implemented high-performance web server architecture to improve page speed across existing assets.- Produced various use case studies to provide better visibility in software selection for future projects.- Responsible for responding to various website trouble tickets and resolving issues.- Maintained existing WordPress and Drupal websites.
  • Tom Harris Cellular
    Senior Sales Consultant
    Tom Harris Cellular Dec 2017 - Mar 2019
    Calgary, Canada Area
    - Working directly with management to drive personal development and coaching skills.- Utilized coaching skills to engage team members and drive their personal growth and sales.- Engaged in skill-building to understand the business's objectives and goals.- Completed Management Training program to build skills related to telecom management.
  • Tom Harris Cellular
    Sales Representative
    Tom Harris Cellular Jun 2017 - Dec 2017
    Calgary, Canada Area
    - Interacting with consumer, business, and corporate customers establishing strong relationships.- Worked directly with clients to ensure satisfaction and provided in-depth technical support.- Ensured store cleanliness and organization to ensure consistency.

Rylea Stark Skills

Entrepreneurship Mobile Applications Start Ups Seo Web Development E Commerce Online Advertising Social Media Social Media Marketing Mobile Devices Css Javascript Social Networking Web Design Mysql Entertainment Digital Media Php Wordpress Mobile Games Photography Customer Service Team Leadership Customer Satisfaction Account Management Leadership Telecommunications Sales Management Sales

Frequently Asked Questions about Rylea Stark

What company does Rylea Stark work for?

Rylea Stark works for Bitcoin Well

What is Rylea Stark's role at the current company?

Rylea Stark's current role is Customer Success Specialist.

What is Rylea Stark's email address?

Rylea Stark's email address is ry****@****diox.ca

What is Rylea Stark's direct phone number?

Rylea Stark's direct phone number is +140379*****

What are some of Rylea Stark's interests?

Rylea Stark has interest in Development, Web Design, Photography, Music, Movies.

What skills is Rylea Stark known for?

Rylea Stark has skills like Entrepreneurship, Mobile Applications, Start Ups, Seo, Web Development, E Commerce, Online Advertising, Social Media, Social Media Marketing, Mobile Devices, Css, Javascript.

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