+Collaborate with the Operations Manager to manage Accounts Receivable & Accounts Payable using QuickBooks+Establish and document Standard Operating Procedures (SOPs)+Design brochures, handbooks, and marketing materials

+Formulated Standard Operating Procedures (SOPs) for a startup adventure therapy program including the development of the medication administration guidelines+Established & executed a Social Media Plan on various platforms, significantly increasing brand exposure, engagement, & overall following+Independently devised & oversaw project budgets using Excel and Google Sheets+Crafted brochures, handbooks, & marketing materials to enhance brand recognition+Consulted with travel &… Show more +Formulated Standard Operating Procedures (SOPs) for a startup adventure therapy program including the development of the medication administration guidelines+Established & executed a Social Media Plan on various platforms, significantly increasing brand exposure, engagement, & overall following+Independently devised & oversaw project budgets using Excel and Google Sheets+Crafted brochures, handbooks, & marketing materials to enhance brand recognition+Consulted with travel & activity contractors to create curriculum & travel itineraries for groups of 4-6 people +Planned & reserved multi-day trips within Portugal & Spain such as a pilgrimage along El Camino de Santiago, horseback riding in the Algarve, & beginner surf retreats+Independently devised & oversaw adventure budgets using Excel & Google Sheets+Mentored neurodiverse young adults in areas such as life skills, budgeting, career development, & social skills+Developed curriculum, wrote lesson plans, & taught classes on personal development Show less

+Supported young adults with learning disabilities in developing skills such as executive functioning, budgeting, & job preparation while managing their medication+Worked as part of a therapeutic team to implement behavioural & safety plans for clients +Assisted in crisis situations to develop coping strategies in young adults

+Implemented inventory management software such as ShipStation to streamline shipping, receiving, report generation, and regular inventory audits+Collaborated with Operations Manager to oversee Accounts Receivable & Accounts Payable using QuickBooks.+Formulated Standard Operating Procedures (SOPs), supervised daily warehouse operations, and facilitated training sessions for incoming team members

+Responsible for overseeing the sales floor, achieving key performance indicators (KPIs), managing breaks, delegating tasks, and maintaining schedules+Attained the highest position in PWPs and various sales KPIs consistently for multiple months+Managed daily financial tasks for registers/safe, generated financial reports, and monitored KPIs+Effectively managed challenging situations by overseeing multiple sales kiosks, resolving customer service issues, and efficiently handling… Show more +Responsible for overseeing the sales floor, achieving key performance indicators (KPIs), managing breaks, delegating tasks, and maintaining schedules+Attained the highest position in PWPs and various sales KPIs consistently for multiple months+Managed daily financial tasks for registers/safe, generated financial reports, and monitored KPIs+Effectively managed challenging situations by overseeing multiple sales kiosks, resolving customer service issues, and efficiently handling employee callouts+Enhanced sales through strategic visual displays and product placements+Handled incoming shipments and processed orders+Ensured organization in both the warehouse and on the sales floor+Provided ongoing training for new team members to facilitate a seamless onboarding process Show less

+Responsible for picking up two girls, ages 6 and 9, from school and taking them to various afterschool activities+Provided tutoring assistance to the children with their schoolwork +Engaged the children in creative arts and crafts activities +Maintained consistent schedule by being present every weekday over the span of a year

+Managed fundraising efforts to support partner organization, securing essential funds for project implementation+Communicated effectively with partner organizations to ensure smooth collaboration and coordination+Led a project in Uganda focusing on constructing sanitation facilities and delivering sanitation education+Worked collaboratively with team members to develop a theory of change and draft a memorandum of agreement

+Achieved the #1 spot in sales & new reservations for three consecutive months+Handled hotel & whitewater rafting bookings both over the phone & in person, while overseeing thousands of dollars in daily transactions+Demonstrated concierge level customer service by contacting local businesses to address inquiries & organize activities