Rylee Phillips Email & Phone Number

Kalamazoo, Michigan, United States

- Developing and executing academic and wellbeing programs for the Engineering Living Learning Community (LLC), collaborating with resident assistants and university partners to enhance student engagement.- Actively managing safety protocols by conducting building rounds, responding to emergency situations, and ensuring adherence to university policies, contributing to a safe and inclusive environment.- Serves as a resource for academic and personal support, monitoring students' progress and assisting in their retention by organizing tailored programs and offering guidance during individual meetings.

Kalamazoo, Michigan, United States

-Provided exceptional customer service to conference guests, addressing inquiries, providing directions, and ensured a positive experience throughout their stay.-Maintained guest accommodations to the highest standards, preparing rooms before arrivals and promptly addressing any issues to ensure a comfortable stay.-Offered efficient and friendly support at the front desk, assisted with check-ins, answering calls, and addressed guest needs to contribute to overall conference success and guest satisfaction.

Kalamazoo, Michigan, United States

-Fostered a supportive and inclusive residential community, promoting positive relationships and a sense of belonging among residents.-Enforced residence hall policies and regulations, addressing violations and promoting a safe and respectful living environment.-Provided guidance and support to residents, addressing concerns, offering resources, and facilitating conflict resolution when necessary.

Kalamazoo, Michigan, United States

-Providing comprehensive support for 43 computer labs and 2,300 active devices to ensure optimal performance and security in office areas for 25 departments across 18 buildings.-Resolving connectivity issues for college file server and NAS device shared folders using Active Directory to ensure data security and availability.-Assigning devices in an MDM environment to implement specific group policies.-Managing and resolving technology assistance requests submitted via case tickets to enhance user satisfaction and system efficiency.-Diagnosing and repairing computer issues, including hardware failures, software bugs, and system crashes, to ensure minimal downtime and optimal performance.

Grand Blanc, Michigan, United States

-Interacted with dogs in playgroups using appropriate toys and tools to ensure safe levels of play and minimizing stress levels of all dogs in playgroups.-Maintained visual observation of dogs at all times and spread attention and play among all dogs in playgroup.-Controlled level of play by following dog management and control procedures and instructions provided by management.-Used proper dog handling techniques.-Know all dogs in the playgroup and can properly identify them.-Reported any unusual behavior or eliminations and injuries to management immediately.