Rylee Thornton Email & Phone Number

Established workflow processes, and implemented modifications to improve overall performance of staff. Mentored POS system operation, appointment scheduling, customer service strategies and sales goals.Managed suppliers, Inventory ordering, and sales.Completed and monitored website design and traffic, while collecting data. Created digital content for marketing and advertisement, and met time- sensitive deadlines.Interacted with customers by phone, email and in-person to provide the most necessary information to establish lasting relationships, while promoting customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.Managed inventory control, cash control and store opening and closing procedures.

Helped customers with products daily while implementing up-selling techniques to boost revenue.Trained and developed new sales teammates in product knowledge, selling techniques, customer service and company procedures.Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.

Actively involved in all payables and receivables, large cash deposits, credit card payments and order changes, while handling sensitive customer information.Handled all incoming calls on a one hundred line phone system, directed to departments and individual personnel based on customer needs.

Bachelor'S Degree, Marketing

Bachelor'S Degree, Marketing