Rylee Esser Email & Phone Number

Charlotte, North Carolina, United States

Drove successful partner relationship with Active Network and led their product development.Led solution vision, backlog, and roadmap planning through scrum and agile methodologies for Active Network partner.• Translated features into user stories while ensuring product integrity.• Conducted comprehensive data analysis, including heat-mapping, analytics, and qualitative & quantitative research, to identify user experience gaps. This streamlined design productivity by 30%.• Delivered end-to-end product solutions, collaborating with 3 scrum teams.• Improved story output velocity by 60% through better scrum practices and refined requirements.• Established user acceptance criteria and refined them with scrum teams, leading all scrum ceremonies.• Achieved an 85% increase in internal velocity through innovative solutions and SOP documentation.

• Defined user stories and requirements for SaaS website development.• Delivered end-to-end solutions that has impressive growth rate of 12% in transaction volume. • Led and planned scrum ceremonies.• Managed solution vision, backlog, and roadmap planning throughout the product life cycle.• Collaborated with professional product designer in Figma to create optimal user experiences for successful features.• Tracked and scheduled risks and issues, prioritizing backlog features accordingly.• Translated features into user stories and acceptance criteria to reflect stakeholder satisfaction.

> Serviced client support calls and became an expert in the product.> Refined requirements and assisted in user stories

Austin, Texas Area

• Established budgets (100k+), timelines for conferences, board meetings, & receptions• Responsible for coordinating VIP groups• Implemented new training procedures and materials to increase employee loyalty and reduce turnover• Maximized revenue by accurate budget guidelines, room projections and monthly budget goals• Handled file keeping, schedules, calendar management, and office duties• Led and motivated teams for event deadlines, room projects, and organize client's events• Effectively communicated and coordinated client needs directly through 15 departments

Austin, Texas Area

As a full time Event Operations Manager, I met with clients daily to ensure expectations have been met. I supported in house clients with last minute requests and needs to create a sense of ease and organization for their event. As a liaison between 15 departments, I was able to successfully communicate client requests and anticipate needs of the client. This role required high quality effective communication between associates and the client. In addition, I lead teams to meet event deadlines and room projects.

Bachelor’S Degree, Hospitality Administration/Management, Sophomore

Activities and Societies: High School: Honors Society (High School) College: Deans List (Freshman - Junior year) Chancellors list (Junior.

Associate’S Degree, Liberal Arts And Sciences/Liberal Studies, Sophomore

Activities and Societies: Phi Theta Kapa, Deans list

High School Diploma

Activities and Societies: Milwaukee Rescue Mission, Soles for Jesus, Heritage Games - Fundraising, Yearbook, Softball