Ryleigh Sims

Ryleigh Sims Email and Phone Number

Information support specialist @ Attica Green Solution, INC.
Ryleigh Sims's Location
Escondido, California, United States, United States
Ryleigh Sims's Contact Details

Ryleigh Sims personal email

n/a
About Ryleigh Sims

Aspiring Cybersecurity Professional with a background in technical support and customer service. Possess a comprehensive background in research, investigation, data management and dissemination while maintaining accuracy and confidentiality. Maintained accountability of assets and equipment while adhering to service delivery goals and timelines. Savvy communicator well versed in written and verbal communication, team collaboration and customer service delivery.

Ryleigh Sims's Current Company Details
Attica Green Solution, INC.

Attica Green Solution, Inc.

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Information support specialist
Ryleigh Sims Work Experience Details
  • Attica Green Solution, Inc.
    Assistant
    Attica Green Solution, Inc. May 2023 - Present
    Escondido, California, Us
  • Robert Half
    Information Specialist
    Robert Half Jul 2022 - Jul 2023
    Menlo Park, Ca, Us
  • Sutherland
    Technical Support Engineer
    Sutherland Jan 2021 - Feb 2022
    Pittsford (Rochester), Ny, Us
  • Sutherland
    Advanced Technical Support
    Sutherland Oct 2020 - Jan 2021
    Pittsford (Rochester), Ny, Us
  • Nexrep, Llc
    Customer Service Representative
    Nexrep, Llc Dec 2019 - Oct 2020
    Portland, Maine, Us
  • Iqvia
    Technical Support Specialist
    Iqvia Jul 2018 - Jul 2019
    Durham, North Carolina, Us
    • Key contact for level 1 technical support; recognized for fixing a known issue affecting 3K customers • Utilized and maintained CRM software in a fast-paced environment with a resolution time of 48 hours• Investigated technical issues, researched solutions, and implemented updates; escalated to level 2 support as needed
  • Sykes
    Cruise Sales
    Sykes Mar 2017 - Apr 2018
    Tampa, Florida, Us
    • Collaborated with the Expedia program on cruise support ensuring up to date information and scheduling • Connected with customers to resolve issues quickly and efficiently resulting in ZERO customer escalations

Ryleigh Sims Skills

Python Microsoft Office Cross Selling Java Contact Centers Information Security Microsoft Outlook Customer Service Customer Support

Ryleigh Sims Education Details

  • Southern New Hampshire University
    Southern New Hampshire University
    Cyber/Computer Forensics And Counterterrorism

Frequently Asked Questions about Ryleigh Sims

What company does Ryleigh Sims work for?

Ryleigh Sims works for Attica Green Solution, Inc.

What is Ryleigh Sims's role at the current company?

Ryleigh Sims's current role is Information support specialist.

What is Ryleigh Sims's email address?

Ryleigh Sims's email address is ry****@****bal.com

What schools did Ryleigh Sims attend?

Ryleigh Sims attended Southern New Hampshire University.

What skills is Ryleigh Sims known for?

Ryleigh Sims has skills like Python, Microsoft Office, Cross Selling, Java, Contact Centers, Information Security, Microsoft Outlook, Customer Service, Customer Support.

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