Working at Wachusett Regional High School

Assisting ABA providers and RNs and OTs with account support through CEUHelper as well as processing CEUs.

* Saving Prior Authorization (PA) Letters and generating the spreadsheet reports and sending to PCM skills trainers and administrative team* Processing Overtime Requests for Continuity of Care and Temporary Authorizations for consumers provided by PCM skills trainers * Generating and Submitting Skills Training Reports (Over Billing, Overtime Non-Compliance, Non- Utilization, and Late Time Slips) for PCM Management * Terminating prior authorizations when consumers are no longer part of PCM program* Assisting with the generation of a manual for the PCM Admin department * Assisting with the Initial QA (Quality Assurance) Process* Attending department and organization meetings and trainings * Supporting with other duties as assigned

I will be responsible for developing and facilitating an eight workshop series on topics related to independent living, youth/young adults and autism spectrum disorder (ASD) with workshops beginning in May 2022 and continuing through the end of June 2022. More details to follow.

*Assisted an individual with a disability in getting an organization started up *Assisted with implementing recruitment and HR strategies such as screening candidates and scheduling interviews for specific positions *Designed a recruitment tracker for tracking applicants and candidates for jobs *Assisted with creating and designing job descriptions for all positions within the organization *Support the Board of Directors with ideas and suggestions related to interests of organization as well as HR related policies and procedures

Assisted with scheduling clinical assessments for nurses for personal care services for MassHealth consumers.

Similar to description under "Autism Peer Specialist"

As an autism peer specialist, I provided peer support to adults with autism by means of educating, informing, mentoring, and motivating to help and support them pursue their goals and objectives. I have conducted weekly, bi-weekly, and monthly check-ins with my individuals via telephone, email, and Zoom. I have facilitated skill building and establishing relationships with individuals by running focus groups such as Technology group and Poetry group. When appropriate, I would share lived experiences to help adults with autism think about their personal living situations to generate decision-making through autonomy and self-empowerment. I have created, generated, and presented autism related trainings and useful information to distribute to case managers and staff to help support their daily operations in supporting their individuals. I participated in mandatory trainings, supervision, and have consulted with case managers and supervisors on specific issues related the work being done with individuals in the ASD program as deemed appropriate and necessary. Some trainings I have participated in include Trauma-Informed Peer Facilitating training and Motivational Interviewing training. I have also been trained in CPR/First Aid/AED. I documented contact notes, DDS weekly updates, and generated every day reporting and immediate reporting of individuals that I worked with to case managers and supervisors via telephone, email, and Zoom as deemed appropriate and necessary.

I will be running an Autism Support Group for the KIVA Center.

As a current home care administrative coordinator, I perform the following: *Answer home care calls and transfer calls to the appropriate home care staff member*Assist with Field Staff in-service trainings which include the following in coordination with the RN and the Home Care Director: 1.) Topic planning; 2.) Organization of presentations; 3.) Record management of Field Staff in-service hours and certifications to assure contractual compliance. *Maintain attendance records for FIeld Staff in-service trainings *Maintain current and accurate records and confidential files as requested by the agency; the Aging Service Access Points (ASAPs); and the Commonwealth Scheduling of client services when aides are absent *Maintain and update digital client and aide statistics *Process HR paperwork which include Personnel/Payroll Action forms; LOA; and if needed, applicant references *Assist with agency staff functions as needed *Inventory and ordering of supplies for home care department*Assists home care supervisors as needed with contacting and working with contractors; case managers; clients; families; and field staff *Assists the Home Care Director with field staff weekly payroll to assure paperwork is accurate and complete with appropriate hours and calculations prior to submitting to payroll department*Attends Supervisor trainings as job requires *Filing and office duties *Other duties as assigned

As a home care case manager, I used to do the following: Conducted 3QVs, 6QVs, and Annual visits for consumers; wrote narratives based on the visits conducted to evaluate and analyze the consumers' services, their health status, and whether any recommendations should be made (i.e. referrals to different programs within the agency; falls prevention; evaluations for specific medical concerns such as blindness); followed up with providers and vendors to increase or decrease consumers' services for homemaking, personal care, PERS (personal emergency response system); adding service suspensions when consumers were in the hospital or in rehab; Delivered HDMs to consumers (when necessary) due to their individual circumstances when Meals on Wheels does not drop of HDMs (home delivered meals). I would also attend in-service meetings to learn about new resources, topics, and information relevant to working with older adults. I also participated in informational interviews with the providers and venders to become more aware of the consumers' respective communities to understand what resources, supports, and services were available.

In March of 2018, I was reassigned to the Clerical department as a Clerical Receptionist due to the fact they needed extra coverage for their department, and I was willing to support the needs of the agency and the department. When I started with the Clerical department in March until I finished my employment with the agency on January 11, 2019, I was helping out with responding and/or transferring incoming phone calls from consumers and vendors to the appropriate personnel using a multi-line telephone system. I also assisted with the stamping and distribution of mail for employees and personnel. I completed some faxing and filing of PSI forms for the Senior Care Options (SCO) and State Home Care (SHC) programs as well as file State Home Care (SHC) and One Care paperwork in consumer files. I helped out with completing key inventories for various departments to make sure employees have keys for their doors, desks, and cabinets that work (i.e. SHC department, SCO department, PCA department). I would also provide assistance with stocking of supplies for both the lower and upper floors of the agency. I assisted with assembling closed cases in manila folders for consumers no longer receiving services here at MHCC and file them in the cabinets with appropriate sections (i.e. Deceased, Other, Nursing Home) and the appropriate year. I also collaborated with other departments with assignments and projects when they need extra assistance with permission from the clerical supervisor (i.e. Completing approved extra hours to help the SHC department with completing telephone assessments as well as help the department with scanning and uploading risk planning, mini cog, and falls screening worksheets when necessary). Finally, I assisted with locking up clerical department cabinets and desks; money box; log in/log out book; supply closet; and mail cart prior to closing of the office for the day.

When I was first hired as a SHC Case Aide in November of 2017, I was assembling cases for consumers to be opened by supervisors involved in the State Home Care program. In addition, I was conducting phone assessments for consumers that are due to have them to address and/or update medical information; health status; any falls, hospitalizations, and ER visits within the past three months; formal and informal supports; activities of daily living (ADLS) and instrumental activities of daily living (IADLS); care plans and units/hours of homemaking and/or personal care; and any follow up to case managers that is necessary upon the requests of the consumers. I was also coordinating and scheduling supports and services with vendors to address the needs of the consumers such as providing Lifeline PERS; homemaking; and personal care.

As an administrative assistant for human resources and specialized supports, I was facilitating new hire orientations, setting up AccuPoint accounts and email accounts for new employees, completing paperwork for employees (i.e. Wage Verifications, Unemployment Assistance, Personal Employee Profile forms, CORI checks, Separation forms, Change of status forms), completing intakes for autism services, filing authorizations for clients and employee paperwork, ordering office supplies, assigning tablets for new employees, and creating badges for employees.

As an administrative intern, I have been attending and participating in various meetings (i.e. Board Meeting, Advisory Council, ADRC (Aging and Disability Resource Consortium), EOEA (Executive Office of Elder Affairs), Mass Home Care). In addition, I have been participating in the federal fiscal year 2017 needs assessment process (i.e. developing and participating in focus groups, research demographics, and research population statistics). Also, I am assisting with the grant application process (i.e. monitoring visits, attending committee meetings, and compiling program reports as needed). Finally, I am learning the day to day operations of a non-profit organization by interning here.

As an administrative and research assistant, I am providing phone service to WISE members with regards to any inquiries or requests they have with regards to courses and events. I am also analyzing data and compiling research on lifelong learning and the effects on an aging population. I am also writing an article on the demographics of aging in Worcester.

As an office assistant, I answered the phone responding to inquiries about financial aid as well as addressing questions and concerns. I also scanned and filed financial aid documents such as income files, tax returns, and scholarships.

As an intern/volunteer, I have helped out with administrative duties such as answering the phones with calls regarding inquiries about our services and referrals through our agency. I also did analysis and research on the presidential candidates and their views on elder issues in the United States. I wrote an article based on the analyzes and research I have conducted.

Working part time, I have conducted several observations in home settings with regards to analyzing and reviewing the different individualized plans of clients which are connected to applied behavioral analysis. I have become First Aid and CPR certified through this program as well.

Being a part time employee, I provided customer service via the phone to new and current continuing and career education students at Assumption College. In addition, I made inquiry and acceptance packages for new and prospective students that are interested in the programs that we offered. There are also times that I covered for the graduate office and made inquiry and acceptance packages for their incoming students.

I was an undergraduate intern that worked with staff in various areas of the resource center. Being at the resource center, I was involved with projects, communications, and marketing in order to promote fundraising and awareness for autism spectrum disorders.

At the bookstore I worked at the cash register, stocked the shelves with textbooks, folded clothing, placed prices on accessories, and also did inventory by doing a count of all the products we had in the store, and worked with multiple people in the store.

During my time at Central Tree Middle School, I worked with the school psychologist to help students work on IEP goals, especially those on the autism spectrum. In addition, I also did some classroom observations on specific students and addressed specific behaviors and concerns to the school psychologist that needed to be improved or worked on later on. In addition, I also helped the school psychologist develop a social skills curriculum for students on the autism spectrum and assisted her with the social skills group that met once a week to learn how to socialize with others in daily situations.