Ryan Freeze Email & Phone Number

Atlanta, Ga, Us

United States

As the Partner Experience Director, I’m dedicated to enhancing the satisfaction and loyalty of our amazing partners. My role is all about creating strategic initiatives to optimize partner engagement, ensuring smooth onboarding, and continuously improving based on feedback. I work closely with various teams to make sure our partners feel supported and valued, advocating for their needs every step of the way. My mission is to craft exceptional experiences that exceed expectations and drive mutual success. If you're passionate about creating outstanding partner experiences too, let’s connect and share ideas!

Atlanta, Georgia, United States

Leading seamless integrations to enhance agent and broker performance, resulting in increased policy sales and client satisfaction.

Atlanta, Ga

Streamlining onboarding processes to reduce expenses and boost revenue through advanced technology and services.

Atlanta, Ga

Working to broaden access to resources and materials for all professionals connected to insurance!Join the National Insurers Alliance to be better daily.- Access Specific Courses & Presentations by Industry Experts- Attend Webinars and other industry events- Discover new Markets & Vendors- For Agents/Brokers, MGAs, Carriers, Companies, Premium Finance Groups, Insurtech, and VendorsLooking for more professionals to join us!- Membership Coordinators- Course Presenters- Event CoordinatorReach out!

Atlanta, Georgia

Helping B2B, B2C, and SaaS companies personalize their message to drive greater sales results.Through;- Sales & Revenue Enablement Strategies- Sales Staff Training Asset Management- Persona Definition- MQL Definition- Customer Service Excellence- Heat Map Analysis- Refine. Refine. Refine.With a focus in: SaaS, fintech, insurtech, insurance products, financial services, recurring account management.

Atlanta, Georgia, United States

Spearheaded a rebrand and new go to market initiative to drive more retail engagement across appointed insurance agencies. Optimized marketing messaging and field interaction.

Waterbury, Connecticut, United States

Directed the development and Go To Market strategy of an all-new Insurance Agency Management Platform (AMP).Developed the most flexible insurance CRM and policy management system in the industry inclusive of every ACORD form and each line of business. AMP also includes a complete and industry specific accounting system sensitive to insurance policy lifecycles and specialities.Manage Agency & Direct Bill business, Premium Financing integration, and third party service providers as well.The cloud hosted, XML extensibility, and API happy insurance platform ready for anything.

Atlanta, Georgia, United States

Fintech company that developed numerous streamlined market facing integrated solutions including;NetManagerFirst completely web based insurance Agency Management System and CRM. Integrations with ACORD, IVANS, comparative raters, and wholesale companies. Individually cloud hosted for expandability and availability. Processed hundreds of thousands of transactions accruing over $1.5B in annual revenue.Exited - Sold to FiservLendPanelIndustry first Machine Learning and Self-Directed Underwriting Wizard for loan qualification of any size or type. ML processes used to mitigate unforeseen consumer behavior that contributes to lost income. Full compliance with GLBA, Fincen, OFAC, FTC, and similar governing bodies where applicable. Handled over 200,000 loan applications resulting in $240M+ in funding.Exited - Sold to VertaforeJRV was closed shortly after the final acquisition.

United States

Managed 36 Multistate retail locations operating 24/7 with over 1,000 hardware assets critical to operations. Accomplished a 99.99% SLA across the enterprise.Implemented first to market customer self-service assets across web and mobile platforms.Extensible development allowed for new revenue lines to be introduced into both CSR assisted and self-service enrollment including;- Industry first Property & Casualty Insurance offerings at Money Service Businesses- New introduction of stored value and cash loaded debit cards- Enterprise first loan products for both small personal and commercial needsDeveloping new consumer facing marketing campaigns and technical integration to simplify enrollment drove new net revenues of $35M.

Atlanta, Georgia, United States

BEFORE:Inherited a team of 14 and a hot product with over 2,000 appointed insurance agents. The phone lines were constantly jammed, customer service was awful, and we were unable to process the over 15,000 new apps per month.AFTER:Implemented industry firsts in B2B & B2C self-service tools. Directed an all new go to market strategy to lead the retail facing Property & Casualty insurance marketplace.Access grew from 14 employees to over 200+ and broke open the California market by t producing more than $30M in written premium in the program's first year with ongoing YoY growth of 17% on average. This resulted in positioning Access General into INC. Magazine's 100 Fastest Growing Companies three years in a row.We were awarded the California Insurance Agents Preferred Website Award for three years straight as well.This would not have been possible without the competitive advantages we developed during this time.

Chevy Chase, Maryland, United States

Introduced industry first consumer facing auto insurance purchase capabilities at the point of sale in partnership with a leading national used car retailer.

Georgia, United States

Fastest growing multi-location retail insurance agency chain. Became the third largest independent insurance agency in the state of Georgia within two years.Introduced new financial services to insurance agency operations including personal loan products.Trained and oversaw location management for thorough enterprise success in customer service, transaction count, and average transaction value.