Ryan Gamba Email & Phone Number

Vancouver, BC, CA

Montreal, Quebec, Canada

• Successfully increased IMU% by 30% and Gross-Margin Profit by 15% through effective cost negotiations with international suppliers from Europe, Asia and North America with strategic markdown planning
• Strategically plan, buy and develop relationships with international and national suppliers with CAD$1.5M budget for the year.
• Coached the team members in English and Japanese (1 Product Specialist, 1 Assistant Buyer and 2 Junior Buyers) leading training sessions, career development masterclasses and mentoring for the duration of 5 months.
• Work closely with the Buying Directors and Marketing department to review the product performance and develop monthly and seasonal strategies, forecasting, trend analysis, market analysis, assortment planning (emerging.
• Cross-Functional Collaboration with the Japanese Buying Department to review product performance and curate the right products for North American consumers and wholesale partners
• Managed buy-lists, selling prices, costs lists, pricing analysis that is kept up to date and monitoring the competitors pricing

Montreal, Quebec, Canada

• Successfully allocated 350 units to Western Region stores with 80% sale-through and an average of 35 days between sale and arrival for the year of 2021
• Allocated the right products to the retail stores in both national and international, store openings, and wholesale partners by analyzing sales, consumers behaviour, overseeing margins, and negotiating shipment terms.
• Trend forecasting to support variety of luxury brands and buying decisions with the Buying Directors
• Ensure to achieve the target budgets, inventory levels, months of supply, margins and sell-through goals for each seasons and quarterly
• Collaborated with the Marketing department and the Creative Director to create a collections, promotions, and marketing campaigns that yield strong results based on key product performance and trends for the seasons

Toronto, Ontario, Canada

• Establish, monitor and follow up on sales goals, sales plans and sales budgets with District/Market Manager to optimize profit
• Focused on delivering on key results like customer customer satisfaction, first-time resolution, efficiency and quality metrics

Toronto, Ontario, Canada

• Provided outstanding customer service to LXR clients over the phone and received 50 + calls per day, email and live chat by using Gorgias, social media and 3CX phone system
• Access Shopify and company ERP to look up production information and availability in the warehouse in North America (Montréal and New Jersey)
• Managed verification of orders from fraud and ensure timely fulfillment and resolved order-related issues by between client and internal/external such as logistics, 3PL partners, production and wholesale partners

Toronto, ON

instagram @christianryanstyling

Toronto, ON

• Successfully grand-opened Plato’s Closet Toronto Stockyards with $30,000 sales in a day
• Worked closely with the franchise owner to ensure both of the locations are running smoothly
• Built entire new team at Plato’s Closet Toronto Stockyards before the grand opening while keeping operations running at Plato’s Closet Mississauga
• Managed 5 Shift Supervisors and 12 Key Holders for both locations
• Coached, led, and developed all team members for the store to maximize their performance

Mississauga, ON

• Exceeded Sales Target by 22.5% for the year of 2017
• Provided an exceptional in store experience for customers
• Managing staff training requirements and purchase merchandise for resale from customers
• Increased customer satisfaction and bottom-line revenue by offering special promotions and building loyalty club membership
• Led 15 Sales Associates and 10 Certified Buyers to strengthen their knowledge of low-end and high-end clothes and accessories to increase sales and improve customer satisfaction

Mississauga, ON

• Worked with the Franchise Owner to improve store operations, sales and profitability
• Managed the store’s appearance, daily and weekly sales goals and seasonal changes
• Communicated weekly schedules with all employees and make accommodations where necessary to ensure store is adequately staffed at all times
• Maintained stores appearance and merchandising with on-going marketing campaigns. Managed social media pages such as Facebook and Instagram promoting new inventory
• Responded to all customer service issues and handle promptly

Toronto, ON

• Marketed and sold women’s and men’s gently used clothes in a busy retail environment; advised customers on new styles and trends and ensured high levels of customer service
• Maintained a clean and safe work environment to improve the store environment
• Ensured cash was managed efficiently to ensure the float the next day is balanced

Toronto, ON

• Enthusiastically greeted all customers entering showroom to make welcoming environment
• Assisted the Sales Representatives with the Fashion Buyers
• Maintained the showroom merchandise and cleaned the facility to provide a safe and comfortable environment for all individuals
• Reported to the Sale Representatives for the next appointments for potential Buyers

Diploma, Fashion Management

Certificate, Retail Buying