I managed Car Wash USA Express under the IMO group. This required me to manage employees, handle cash and deposits, perform maintenance on all equipment in the wash, sell monthly plans to customers, provide excellent customer service, ensure all safety protocols were maintained by employees, among other jobs. My location also warehoused the soaps and chemicals for 7 other Texas locations. I was in charge of keeping warehouse inventory, each locations inventory, and shipping and receiving of… Show more I managed Car Wash USA Express under the IMO group. This required me to manage employees, handle cash and deposits, perform maintenance on all equipment in the wash, sell monthly plans to customers, provide excellent customer service, ensure all safety protocols were maintained by employees, among other jobs. My location also warehoused the soaps and chemicals for 7 other Texas locations. I was in charge of keeping warehouse inventory, each locations inventory, and shipping and receiving of that inventory. I did this by creating a spreadsheet to keep track of all the inventory accurately. I met my goals for volume of vehicles and sales every month weather permitted by creating a welcoming and customer service-driven environment for customers. Show less

I performed excellent customer service through car cleanliness, customer relations, business relations, and a strong will to better myself. I dedicated myself to growing at this company and enjoyed my time with them. It taught me a lot about how to build customer relationships and customer service. As well as building relationships with partnering businesses such as body shops, service centers, dealerships, airports, insurance companies, and many local businesses.